workshop manager
Ghabbour auto
Total years of experience :12 years, 4 Months
Hiring, training, and managing employees.
Preparing an annual operating budget.
Keeping a record of accounts and financial information.
Focusing on customer retention by building relationships.
Managing and controlling costs.
Keeping track of service and inventory records.
Ordering parts and supplies as needed.
Forecasting goals and objectives for the department.
Implementing a marketing plan to promote business.
Maintaining relations with executives and factory representatives.
Contacting clients regarding the status of vehicles.
Overseeing post-repair services (vehicle delivery, test driving, etc.).
Ensure that repairs are carried out within promised delivery time & estimated cost.
Avoid unnecessary replacement of spare parts.
Order and follows up parts orders with Parts Department.
Inspect & test drives vehicle on which repairs are performed.
Return those vehicles failing the quality control inspection to the technician who performed work.
Provide the servicing technicians with an accurate description& guide them to solve the problems.
Conduct OJT (On the-Job Training ) for my group technicians.
Proper utilization of service facilities e.g. equipments, Manuals, .etc.
Ensure that proper maintenance is carried out on equipment, assigned to my group.
Oversee the day-to-day operations of employees in the maintenance shop.
Coordinate and supervises all maintenance work and repairs, and monitors progress and quality.
Review driver repairs and other maintenance requests, and prepares work order documents.
Perform mechanical duties as needed.
Monitor inventory of replacement parts and restocks as needed.
Oversee personnel including coaching, training, evaluating employee performance, and conducting disciplinary action as needed
Provide input into termination, compensation, and promotion decisions.
Interpret and ensure consistent application of organizational policies and safety regulations.
Create and submit reports as necessar
Bachelor's degree of mechanical engineering (major power department) Faculty of Engineering, Mattaria ,Helwan University, Egypt 2010. Grade (Good).
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