فرنسوا Dumontel, Business Catalyst

فرنسوا Dumontel

Business Catalyst

Df Group

البلد
الإمارات العربية المتحدة - دبي
التعليم
دبلوم, Skills & Projection Strategy
الخبرات
21 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :21 years, 8 أشهر

Business Catalyst في Df Group
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ مارس 2013

We endorse firms with high standards of product & service supply and use social media tools as a platform to promote these companies.

Relationship Manager في COMPARE GROUP FZ LLC
  • الإمارات العربية المتحدة - دبي
  • سبتمبر 2012 إلى فبراير 2013

UAE-Compare.com is a nationwide brand associated with reliable & competent fit out contractors, offering Design, Fit Out, Furniture, IT Security & Support, Relocation Services & Removals services.

My main role is to facilitate the implementation of companies abroad, to set-up their operations in the UAE by offering them a turnkey solutions based on their organization's activities and requirements.

Director في UAE-COMPARE.COM
  • الإمارات العربية المتحدة - أبو ظبي
  • أغسطس 2010 إلى أغسطس 2012

UAE Compare - The Business Comparison Company - was the first and only company in the UAE to offer business owners a wide range of IT, Interior Design, Web Design, Printing & Office services suppliers that have been checked, tested & compared to ensure quality & cost.

The company service providers could have guaranteed EXCLUSIVE deals to our clients. UAE Compare targeted minimum client savings of AED100, 000 for new office projects and a 10% on all other services.
My main role was to identify, develop and direct the implementation of business strategy for this new start-up.
A large part of my time was dedicated in educating and promoting our activities through networking events and workshops.

Business Development Manager في Global Relocations
  • غير ذلك
  • نوفمبر 2009 إلى يوليو 2010

Acting as an Account Manager, overseeing, controlling and managing all aspects of the Sales Operations;
Promoting the company brand in the UAE with the support of various marketing tools;
Developing the company financial growth of accounts by monitoring the ratio Queries versus Bookings for all sales people;
Evaluating operational efficiency and recommending process improvements as required.

Branch Manager في Relogulf
  • غير ذلك
  • نوفمبر 2008 إلى أكتوبر 2009

Monitoring staff competency level whilst offering guidance, support and training;
Reviewing and developing personnel based on performance factor and core standards;
Developing a sense of ethics within the company that set us apart from the competition;
Implementing and developing a Customer Service Method Plan that can be differentiate and set the company a class apart from competitors - Customer Testimonials available;
Implementing some work changes and re-allocating new responsibilities;
Creating templates as basic fundamental tools for staff support;
Actively participating to networking functions within the Industry.

Regional Account Manager - Middle East في Crown Relocations LLC
  • غير ذلك
  • نوفمبر 2007 إلى يونيو 2008

Assisting and working closely with the Destination Relocations Manager;
Scheduling visits to customer at their homes from quotation requests received;
Providing advice in regards to: international relocation and expatriate compensation.

Credit/Collections Manager في American Bicycle Group
  • غير ذلك
  • سبتمبر 2005 إلى أغسطس 2007

Responsible for the monitoring of the receivables related to 300 European accounts;
Proactively work to collect money owed to ABG;
Preparation of reports, acknowledging collections made on the weekly basis;
Providing estimate figures for future collections, to maximize the company cash flow;
Responsible for making recommendations of credit limits for new and existing accounts.

International Assignment Consultant في Cartus (former Cendant Mobility)
  • غير ذلك
  • أبريل 2004 إلى يوليو 2005

Provide Single Point Of Co-ordination for all phases of international relocation activities on behalf of client for their employees;
Research, compile, analyze and interpret foreign country specific information to assist clients in the development of new and existing international policies and compensation programs;
Maintain and enhance relationships with external suppliers and partners to ensure the accuracy and timeliness of client reporting.

Customer Account Manager في MessageLabs
  • المملكة المتحدة
  • فبراير 2002 إلى فبراير 2004

Account management for in excess of 400 hundred clients in the Finance and IT industry in the UK, responding directly to client queries with respect to technical issues.

الخلفية التعليمية

دبلوم, Skills & Projection Strategy
  • في MBA London Business Forum
  • أكتوبر 2011
دبلوم, Banking & Stock Exchange
  • في Genevieve Vincent
  • يونيو 1986

Specialties & Skills

Customer Service
Word Of Mouth Marketing
Team Management
Operations Management
Business Optimization
Customer Service
Customer Relations Management
Customer Retention
Marketing Strategy
Business Negociation
Account Management
Business Development

اللغات

الفرنسية
متمرّس
الانجليزية
متمرّس
الاسبانية
مبتدئ
التاغلوج
مبتدئ

العضويات

The Great Sportsmanship Programme
  • Ambassador
  • November 2011

التدريب و الشهادات

Understanding Spanish (تدريب)
معهد التدريب:
Swindon College
تاريخ الدورة:
September 2006
Salesforce CRM (تدريب)
معهد التدريب:
Online Tutorial
تاريخ الدورة:
December 2013
Skills & Projection Strategy (تدريب)
معهد التدريب:
London Business Forum
تاريخ الدورة:
October 2011
Mind Mapping (تدريب)
معهد التدريب:
Think Buzan
تاريخ الدورة:
October 2013
Manual Bookkeeping (تدريب)
معهد التدريب:
Swindon College
تاريخ الدورة:
February 2007
Room full of referrals (تدريب)
معهد التدريب:
Referral Institute
تاريخ الدورة:
September 2011

الهوايات

  • Contemporary reading, social media