Sales & Business Development Manager
OK furniture in KSA - Riyadh
Total years of experience :18 years, 8 Months
Company Brief: it is a company that responsible to furnish a category A from restaurant, café shop and hotel. (Hospitality furniture)
o Set plan and sales strategy to maximize the profit.
o Company rules implementation.
o Achieving the company goals & objectives.
o Development, training and coaching.
o Creating a prospect & strategic database customers & creating a database for an interior design office.
o Creating a new database customers in the GCC & middle east.
o Dealing with customers and open projects of café shops, restaurants and hotels in the middle east and GCC.
o KPI for the subordinates.
o Stock control.
o Warehouse and containers arrangements.
o Supervision of officials who are interior design section.
o Creating motivation system for the staff to increase their morality.
o Duty schedule & Coaching staff for the sales and customer service skills.
o Implementation for my action plan & determine the rules & tasks for everyone.
o Analyzing market and customers & Target distribution.
o Commission & Payroll strategy.
o Recruitments, tests, staffing, hire, discharge and promote workers based on criteria agreed by senior management.
o Warehouse goods & Materials arrangements, Importing & purchasing Stock from overseas.
o Responsible for arrangement the shipment & customs clearing from overseas by made good dealing with agencies.
o Responsible for arrange a good location of showrooms and warehouses.
o Set plan and sales strategy to maximize the profit.
o Company rules implementation.
o Achieving the company goals & objectives
o Development, training and coaching.
o Creating a prospect & strategic database customers & creating a database for an interior design office.
o KPI for the subordinates, Stock control and containers arrangements.
o Supervision of officials who are interior design section.
o Creating motivation system for the staff to increase their morality.
o Duty schedule & Coaching staff for the sales and customer service skills.
o Implementation for my action plan & determine the rules & tasks for everyone.
o Analyzing market and customers & Target distribution.
o Recruitments, tests, staffing, hire, discharge and promote workers based on criteria agreed by senior management.
o Manage Sales Team.
o Action plan and sales strategy.
o Assign work to staff.
o Analyze market & Determine customer need.
o Stock control.
o Duty schedule & Time card for staff.
o Cash delivery and banking processing.
o Distributing target, evaluation performance & appraisal for the staff.
o Daily report & Monthly report to the area manager.
o Received inbound calls and Answer customer inquiries in 110 department.
o Handle customer complaints.
o Outbound calls for up selling and cross selling.
o Supported Raya customer and troubleshooting with different brands of routers and modems over phone.
o I have deal with DSLAMs such as Paradyne, Cisco & CTCU.
o I have work in ERX 1400.
o ADSL Sales.
o Check the opened technical tickets "cases" and follow up with the customer over phone.
o I have privileges to configure ADSL ports in DSLAMs & corresponding ATM interfaces on ERX.
BSC of Managerial information systems, English section, graduated at May 2005 (Modern academy in Maadi, Cairo, Egypt.) – GPA: 3.6.
