Aadhil Zackariiya

Project Administration including the secretarial activities of Project Manager. Detailed job description available on request.

Secretary/Document Controller, 2006 to 2010
Joined as Project Secretary with SATCO - Qatar in 2006 and repeatedly promoted during 6 years tenure with transfer to SATCO - Saudi Arabia culminating in current responsibility for coordinating all project administrative functions and supervising a team of two administrative assistants and fifteen fleet drivers.
Results: Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate
increasing responsibilities necessitated by establishing procedures for a smooth operational requirements.
Provided administrative functions to 290 (Executive, Clerical, Supervisory and Junior) staffs on site.
Implemented Quality Management System ISO 9001:2008 to enhance customer satisfaction as prime objective
being appointed as Site Quality Management Representative.

Doha Asian Games Organizing Committee (DAGOC) - Qatar 2006 to 2006
Front Office Supervisor (Short Time Assignment)
Served as front office supervisor to the accommodation management team, handled a busy front office environment,
functioned as primary liaison to guests/visitors and ensured a consistently positive customer experience.
Results: Provided a comprehensive training to front office staff in dealing with customers, processing from check-in to check-outs, monitoring and inspections of facilities.
Created a daily occupancy status report that reduced inaccuracies and provided an efficient flow of check- in/outs.
Short term assignment for the 15th Asian Games concluded in Doha, Qatar from September to December, 2006.

Renuka Hotels Limited - Colombo, Sri Lanka 2003 to 2006
Front Office Assistant/Receptionist
Served as front office assistant/receptionist to the hotel front office division, handled a shift based environment,
functioned as primary liaison to guests/visitors and ensured a consistently positive customer experience.
Results: Proved to be an excellent shift based front office operational staff.
Daily logging of guest status, sales cash report, snagging facilities.
Handled reservations, transport arrangements, staff welfare programs.