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Aaftab Shaikh, Customer Service Advisor

Aaftab Shaikh

Customer Service Advisor·Chawla Autolink LLP – Suzuki Authorised Dealership,

India

Bachelor's degree, b.com with computer application

Work experience

Total years of experience: 2 years, 5 months

Customer Service Advisor

April 2023 - August 2025

Chawla Autolink LLP – Suzuki Authorised Dealership,

Ratlam, India

April 2023 - August 2025

Assisted customers with vehicle service-related queries and appointments.

Provided updates regarding repair status, delivery time, and service completion.

Handled customer concerns politely and coordinated with the service team to ensure smooth customer experience.

Company industry:
Automotive Repair, Spare Parts, & Support Services
Job role:
Customer Service and Call Center

Education

vikram university

July 2017

July 2017

Bachelor's degree, b.com with computer application

India

(Sent Deep Higher Secondary School)

July 2013

July 2013

High school or equivalent, Commerce

India

Skills

COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
Teamwork
Expert
Teamwork
Expert
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
Listening Skills
Intermediate
Listening Skills
Intermediate

Languages

English
Intermediate
Hindi
Expert

Training and Certifications

Certifications
Tally (Modern Computers

Hobbies

  • Exploring new places
  • Traveling
  • Running