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Ahmed Ezz, VP & IT Manager

Ahmed Ezz

VP & IT Manager·HC Securities & Investment (Egypt, UAE, Syria, UK) - www.hc-si.com

Egypt

Diploma, ICL Certified System Analyst & Designer

Work experience

Total years of experience: 14 years, 0 months

VP & IT Manager

November 2008 - December 2013

HC Securities & Investment (Egypt, UAE, Syria, UK) - www.hc-si.com

Cairo, Egypt

November 2008 - December 2013

Achievements:
- Directed implementation of private Cloud Computing, for servers and VDI, encompassing self-service and BOYD, serving Egypt, UAE, Syria and UK branches.
- Reduced IT CapEx by 36% and OpEx by 17% to save 24% of total IT spending, while increased IT service availability to 98%.
- Nominated for “Network World” award (Middle East), "Honoring innovation and excellence" for Virtualization project of the year - 2012.
- Conducted BCP with hot disaster-recovery site, and automated fail-over/fail-back process.
- Initiated business products: “Online-Trading”, which contributed in business development by increasing brokerage revenue by 4% and exposing services to international markets.

Key Responsibilities:
- Supervising IT teams for efficient execution of system engineering, network administrations, information security, and software development.
- Performing sizing analysis and plan for expected growth, to improve operational efficiency.
- Managing vendor relations, proposal evaluation and leading commercial negotiations.
- Devising IT budgeting with appropriate OpEx/CapEx weight, to assure improved cash flow.
- Reporting to corporate CEO and coordinating with COOs of six subsidiaries to analyzing organizational requirements and determining appropriate technology solutions and services.
.

Company industry:
Financial Services
Job role:
Management

IT Operation & Infrastructure Consultant

June 2005 - November 2008

Orange Business Services – France - www.orange-business.com

France

June 2005 - November 2008

Achievements:
- Successfully delivered “operation and infrastructure enhancement” project for EU datacenters, implementing infrastructure standards (OS, DB, Backup, Network, Security) for 230 customers.
- Augmented annual revenues by EUR 1, 960, 000 successfully closed major 12 deals.

Key Responsibilities:
- Acted in Pre-Sales role to examine/analyze customer infrastructure, concerning processing power, storage, databases and operating systems, to tailor suitable datacenter resources.
- Devised and implemented database/network security policy and backup/recovery procedures to maintain conducive environment for customers and uphold confidentiality of information.
- Formulated project implementation plans, project schedules, and assigned tasks to team members for on-time delivery of client deliverables.
.

Company industry:
Telecommunications
Job role:
Consulting

Senior DBA & Web Admin

March 2003 - June 2005

vodafone – Bahrain (Currently Zain Bahrain) - www.zain.com

Manama, Bahrain

March 2003 - June 2005

Achievements & Highlights:
- Promoted to member of IT Steering Committee at May 2004, for offering innovative VAS product (Mobile Contact Sync) resulting increased data revenue, and ARPU.

Key Responsibilities:
- Oversaw major issues pertaining to administration of 3 production iAS, 16 non-stop production Databases on UNIX clustered systems (SUN Solaris) and deployment of J2EE applications.
- Conducted a comprehensive study of databases for reengineering, analyzed areas of underperformance and accordingly customized IT systems of the company.
- Handled the entire migration procedure from development to production phase for new systems/modifications, whilst maintaining compliance with set standards.
.

Company industry:
Telecommunications
Job role:
Information Technology

Oracle DBA

January 2000 - March 2003

ITS – Egypt - www.its.ws

Cairo, Egypt

January 2000 - March 2003

Key Responsibilities:
- Provided 2nd line technical support to remote DBA teams, internal designers and developers.
- Created and administrated databases required for development, testing, and production usage.
- Enforced and maintained database constraints, and security to ensure data integrity.
.

Company industry:
IT Services
Job role:
Support Services

Education

ICL

November 2002

November 2002

Diploma, ICL Certified System Analyst & Designer

Egypt

NCC

August 2001

August 2001

Diploma, NCC Certified Structured System Analyst

United Kingdom

Oracle

June 2001

June 2001

Diploma, Oracle Certified Masters

United States

Assiut University

January 2000

January 2000

Bachelor's degree, International Law

Egypt

Skills

Cloud Computing
Expert
Cloud Computing
Expert
Virtualization Technology
Expert
Virtualization Technology
Expert
Data Center Architecture
Expert
Data Center Architecture
Expert
IT Operations
Expert
IT Operations
Expert
Implementing IT-As-A-Service model. Designing priced service catalog.
Expert
Implementing IT-As-A-Service model. Designing priced service catalog.
Expert
Build SLAs for support functions, setting KPIs and conducting performance evaluations.
Expert
Build SLAs for support functions, setting KPIs and conducting performance evaluations.
Expert
Knowledge of GSM-Operation business, concerning VAS, IT infrastructure and operation.
Intermediate
Knowledge of GSM-Operation business, concerning VAS, IT infrastructure and operation.
Intermediate
Networking (Cisco, Juniper)
Intermediate
Networking (Cisco, Juniper)
Intermediate
Computing (IBM, Cisco)
Expert
Computing (IBM, Cisco)
Expert
MS Infrastructure (OS, AD, DNS, Exchange, Lync, SCOM)
Intermediate
MS Infrastructure (OS, AD, DNS, Exchange, Lync, SCOM)
Intermediate
Virtualization (vmware, Citrix)
Expert
Virtualization (vmware, Citrix)
Expert
Design IT policies and procedures. Applying standards Standards ISO 27K, ITILv3, ANSI/TIA/EIA-942.
Intermediate
Design IT policies and procedures. Applying standards Standards ISO 27K, ITILv3, ANSI/TIA/EIA-942.
Intermediate
Building financial models and business cases to quantify actual ROI on IT spending.
Intermediate
Building financial models and business cases to quantify actual ROI on IT spending.
Intermediate
Stakeholders management, translation of technical and functional requirements.
Expert
Stakeholders management, translation of technical and functional requirements.
Expert
Storage & Backup (EMC, IBM, Symantec)
Expert
Storage & Backup (EMC, IBM, Symantec)
Expert
Knowledge of Financial Service business, regarding brokerage, and asset management.
Expert
Knowledge of Financial Service business, regarding brokerage, and asset management.
Expert
Security (PaloAlto, McAfee, Juniper, Cisco)
Intermediate
Security (PaloAlto, McAfee, Juniper, Cisco)
Intermediate
Cloud Computing
Expert
Cloud Computing
Expert
Virtualization Technology
Expert
Virtualization Technology
Expert
Data Center Architecture
Expert
Data Center Architecture
Expert
IT Operations
Expert
IT Operations
Expert

Languages

Arabic
Expert
English
Expert

Memberships

Harvard Business Review

Member

May 2008

IDC

Member / Reviewer

April 2010

Training and Certifications

Certifications
ISO Awareness
Education-Egypt
Sep 2009 - Sep 2009
Business Process Development and Implementation
NCC
May 2001 - Jul 2001
Project Management
ICL
Jan 2002 - Jan 2002
Account Management
ITS
Feb 2003 - Feb 2003
ITIL Awareness
Education-Egypt
Mar 2010 - Apr 2010

Recommendations

Hisham Moursy

Mar 2012

Mar 2012

Head of IT Demand ManagementManager

I have known Ahmed since 2004, managed him in Zain Bahrain, he was one of the best performers in the team, showed a remarkable level of commitment & integrity, powerful technical skills, astonishing self-learning capabilities, and a friendly personality that creates enthusiastic atmosphere around his colleagues. He is a team player and brings a lot of valuable ideas to the table in parallel with his positive energy and “can do” attitude.

Shawkat El-Maraghy

Mar 2012

Mar 2012

CEOColleague

Ahmed is a valuable asset to our firm, contributing in developing our business by his innovative initiatives, in addition to maintaining high quality IT facilities, assuring uninterrupted services offered to our clients, along with building strong relationships with our vendors.

Shady Tawfik

Mar 2012

Mar 2012

Client Systems ManagerPartner

As an experienced vendor, I am fortunate to have and to continue working with Ahmed Ezz, such a truly rare and competent combination of raw business, technical, analytical and negotiation skills in one package in one person, a true leader and an exemplary model of CIO.