aamir mamaniat

• Handling regulatory enquiries from local and government regulators to make sure the organisation complies with standards and laws.
• Providing company executives with expert advice on the best compliance practices that meet all regulatory requirements.
• Cooperating with external specialists to conduct and analyse compliance audits.
• Scheduling and conducting weekly meetings of the compliance team.
• Oversight, management and reporting of the risks within the business, including regulatory risks.
• Building risk awareness amongst staff by supporting Risk training initiatives.
• Assist in the establishment of the risk assessment architecture for the organisation.
• Ensure statutory building compliance has been completed across all office buildings.
• Support the implementation of HSE policies and actively promote a safe working environment.
• Proactively identify compliance risks and implement action plans to address and prevent issues.
• Leading and delivering on projects.
• Conduct regular inspections in coordination with FM Service Providers across portfolio, ensuring compliance with quality and service standards.
• Lead a team of supervisors and technicians, oversee day-to-day maintenance operations, and manage resources for preventive and corrective tasks.
• Identify team training needs, provide support, and manage budgets related to facilities maintenance and improvements.

• Monitoring, and coordinating all paperwork in relation to maintenance services
and inspections. Keeping records of completion and escalating any addition works
to the director.
• Be a point of contact for reactive maintenance issues, utilising various the call
logging systems to record, allocate and prioritise works. Ensuring close liaison
with relevant parties on business-critical issues. Obtaining quotations for various
follow up work or as requested by the team.
• Obtaining Risk assessments and method statements from suppliers prior to works
commencing. Managing the risk register for the function.
• Responsible for raising requisitions/purchase orders for the Property and
Construction team on the central finance system ensuring relevant details and
budget allocation is correct. Tracking spend against agreed budgets and
processing/checking/querying invoices prior to approval and ensuring payment
terms are achieved.
• Assisting with the collation of the information in relation to the companys
submissions for Environmental/Energy credentials. ESOS etc.
• Provide support to property matters, including keeping the property tracker and
rent payment schedule update and filing all legal and day today correspondence
so it can be easily referenced.
• Co-ordinating the distribution and filing of information for the team. Identifying
and implementing admin processes to help reduce duplication and make the
department more efficient and effective.
• Managing team of in-house engineers to ensure SLAs are met and workload is
manageable.
• Visiting multi sites to ensure gyms are fully maintained and compliant, addressing
any issues which are raised.
• Managing contractors, building a relationship, ensuring works are completed, re
tendering contracts for reactive and PPM.
• Analysing data from SLAs, energy usage and budget. Transferring them to excel
and using graphs to understand reports further.
• Carrying out minor repairs when possible which include joinery, plumbing and
light changes.

• Drawn upon to oversee the maintenance of Crown offices nationwide. Working
closely with various business functions to ensure all maintenance schedules per
service levels agreements in place.
• Utilising fact finding skills to fully comprehend issues at hand and logging per
Helpdesk processes in place.
• Allocating jobs to Engineers; moreover, organising preventative maintenance of
all office to mitigate any disruption to operations.
• Managing health and safety certificates per format and content requirements and
industry standards.
• Responsible for completing Engineer time sheets and submitting prior to
deadlines in place. Ensuring all exceptions are collated and reported on.
• Ensuring the framework of processes are in place and adhered to for job sheets to
be easily referenced. Filing and indexing as required.
• Working closely with head office to seek authorisation on any jobs over delegated
authority.
• Sought upon to train new members of staff across various modules; providing one
to one and group support to encourage skills development.

• Drawn upon to oversee the maintenance of Crown offices nationwide. Working closely with various business functions to ensure all maintenance schedules per service levels agreements in place.
• Utilising fact finding skills to fully comprehend issues at hand and logging per Helpdesk processes in place.
• Allocating jobs to Engineers; moreover, organising preventative maintenance of all office to mitigate any disruption to operations.
• Managing health and safety certificates per format and content requirements and industry standards.
• Responsible for completing Engineer time sheets and submitting prior to deadlines in place. Ensuring all exceptions are collated and reported on.
• Ensuring the framework of processes are in place and adhered to for job sheets to be easily referenced. Filing and indexing as required.
• Working closely with head office to seek authorisation on any jobs over delegated authority.
• Sought upon to train new members of staff across various modules; providing one to one and group support to encourage skills development.

• Responsible in a dual capacity; handling large volumes of customer queries and
providing comprehensive and timely support to the team with complex queries.
• Working with customers over various mediums including phone and email and
ensuring all responses are made per service levels in place.
• Drawn upon as Specialist in probate with the remit to guide customers and
Solicitors from case inception to resolution. Providing support where required and sharing
best practice
• Utilising various systems including Microsoft Office and SAP. Ensuring all data
entry is made per format and content requirements. Pulling reports where needed to
analyse case load according to closure time targets.
• Partaking in regular meetings with management and peers to design and discuss
various initiatives capable of improving the customer experience and department
processes.
• Providing additional support to those customers vulnerable in nature.
• Utilising the opportunity of any interaction with a customer to up and cross sell
with additional services and products; supporting revenue generation in the process.