SALES SUPERVISOR
Intelligent Property LLC
Total years of experience :22 years, 0 Months
improving the sales support function within the marketing department
working remotely to market brand and business for up-and-coming gated community developer in Karachi, Pakistan
managing Executive-level accounts and working with business development to grow clientele
- played significant role in establishing the foundation for the business in the MENA region, increasing clientele from 3 websites to 8 websites
managing office by performing administrative and secretarial tasks, including PRO services for Dubai free zone company
writing content for marketing, operational, and administrative needs - proposals, articles, research papers, training manuals for new UAE clients, business cases, website content, etc.
writing / editing and controlling content for internal company needs including marketing brochures, informative booklets, contracts and service level agreements, manuals, sales proposals, and company’s proprietary websites
writing content for www.LiveAdmins.ae and www.WGLiveChatSoftware.com
- website traffic established to the point that chat service is able to develop regular, genuine leads from incoming visitors
verifying legal transcripts prepared from audio files of hearings and trials for accuracy, completeness, grammar and punctuation according to guidelines and standards set by Hong Kong legal professionals
- researched cases from Commonwealth law databases
- reviewed support documents - such as prosecution or defendant’s bundles, witness statements, list of authorities
- developed an elementary understanding of and familiarity with the legal system and proceedings of Commonwealth legal proceedings
training draft transcribers in guidelines for transcription and providing feedback, critiques, and pointers in order to help draft transcribers improve quality
transcribing documents as necessary to meet deadlines and monthly quotas
- often required consistent typing speeds of 65 wpm (words per minute)
taking calls for Client’s customers professionally, patiently, and efficiently
explaining features of the product/service as attractively as possible for the customer
ensuring written logs are typed after every call
working as a team player to reduce number of dropped calls
making sure important follow-ups are forwarded to the appropriate department
building clientele, revenue, and managing accounts for a small company with an innovative service - online customer service and sales support provided through live chat software for businesses on their websites
- worked through partnership / reseller relationships
- discussed potentially lengthy contracts
- marketed through email, phone, and social media networks such as LinkedIn, Twitter, Facebook, etc.
- created presentations for sales proposals
- developed some unique relationships with client
setting appointments with prospect companies to discuss possible outsourcing / offshoring models/plans
- contacts made by phone or email
making presentations for meetings and sales proposals
providing any / all research and support to sales executives
rough carpentry (wood framing) for custom-built villas
packing and unpacking all tools, hoses and extension cords
transporting heavy lumber, often while balancing on joists
cutting wood to specification
nailing walls and anything else that needs nailing using nail gun and hand nails
working at heights
performing various manual labor duties in factories and some outside work, ranging from auto parts assembling to landscaping
selling perfumes and jewelry
keeping store organized
maintaining written record of all sales made
performing inventory
selling mobile phone services, phones, and accessories
- revitalized store, increasing the number of service users (prepaid and postpaid) for AT&T, T-Mobile, and Sprint
keeping store organized and clean
maintaining a log of sales
performing inventory
keeping up with new promotions, cell phone models, popular accessories, and order accordingly in order to keep store up to date
filling orders from warehouse items for various local convenient stores
the gold certification for medical coding
