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Aayush Sharma, Sales & Operations Manager

Aayush Sharma

Sales & Operations Manager·AMA Consultants

United Arab Emirates

Bachelor's degree, Business Administration

Work experience

Total years of experience: 9 years, 11 months

Sales & Operations Manager

November 2022 - Present

AMA Consultants

Dubai, United Arab Emirates

November 2022 - Present

• Managed end-to-end client lifecycle from inquiry to visa issuance
across multiple destinations.
• Executed sales strategies to consistently achieve revenue targets.
• Oversaw daily operations including documentation, lead follow-ups,
and case progress tracking.
• Trained and led sales and processing teams to ensure efficiency and
consistency.
• Resolved client escalations and maintained high satisfaction and
retention rates.
• Built strategic partnerships with agents and referral networks to
expand market reach.
• Ensured compliance with UAE and destination country immigration
laws.
• Generated sales reports and monitored KPIs to support business
planning.
Company industry:
General Engineering Consultancy
Job role:
Management

Business Development Manager

November 2022 - Present

AMA Consultants

Dubai, United Arab Emirates •Remote

November 2022 - Present

• Managed complete sales pipeline from lead generation to closure, consistently
achieving revenue targets
• Increased client conversions through structured follow-ups and consultative
selling approach
• Built and maintained strong referral networks and strategic partnerships for lead
generation
• Led CRM reporting, forecasting, and pipeline tracking for better decision-making
• Coordinated with cross-functional teams to ensure seamless client service
delivery
• Trained team members on communication, objection handling, and sales
conversion techniques
Company industry:
General Engineering Consultancy

Branch Manager

November 2022 - November 2023

Euro Axis Immigration,

Dubai, United Arab Emirates

November 2022 - November 2023

• Managed daily operations and team performance of the Dubai branch.
• Provided expert visa advice for skilled migration and PR programs.
• Launched targeted marketing campaigns, resulting in a 30% client
acquisition increase.
• Handled escalations, client issues, and ensured customer satisfaction.
• Prepared financial and performance reports for senior management.
Company industry:
Business Consultancy Services
Job role:
Administration

Branch Manager

November 2022 - November 2023

EuroAxis Immigration

Dubai, United Arab Emirates

November 2022 - November 2023

• Managed branch sales operations, daily targets, and overall service delivery
• Led a team to achieve monthly and quarterly business targets
• Improved client acquisition through local marketing and structured follow-up
systems
• Monitored team KPIs, productivity, and handled customer escalations
• Maintained high client satisfaction and strong conversion ratios
Company industry:
Business Consultancy Services

Branch Manager

November 2021 - November 2022

Euro Axis Immigration

Dubai, United Arab Emirates

November 2021 - November 2022

• Led branch operations and team performance management.
• Advised clients on skilled migration and PR visa programs.
• Launched marketing campaigns, boosting client acquisition by 30%.
• Handled escalations and ensured customer satisfaction across all
service areas.
• Delivered regular performance and financial reports to senior
management.
Company industry:
Management Consulting

Operations & Sales Consultant

October 2018 - October 2021

WWICS

Gurgaon, India

October 2018 - October 2021

• Handled client onboarding, eligibility assessments, and documentation
workflows
• Achieved and exceeded monthly sales targets through consultative sales
techniques
• Improved CRM usage and response turnaround time
• Coordinated with internal teams and external stakeholders for smooth case
processing
• Ensured timely progression of client applications
Company industry:
Business Consultancy Services
Job role:
Sales

Senior Operations Executive

August 2016 - October 2018

Infosys BPM

Gurgaon, India

August 2016 - October 2018

• Managed onboarding and financial operations processes with high accuracy
• Ensured SLA compliance and quality standards in operations
• Conducted quality checks and process validations
• Supported training and onboarding of new team members
• Improved workflow efficiency through process discipline
Company industry:
IT Services
Job role:
Management

Education

Chaudhary Charan Singh University

January 2015

January 2015

Bachelor's degree, Business Administration

India

GPA (percentage): 60%

GPA (percentage): 60%

I always have been a average student. But I am damn good in my work no matter what i am doing.

Chaudhary Charan Singh University

January 2015

January 2015

Bachelor's degree, Administration And Management

India

Skills

Team Handling

Expert

Cross Selling

Expert

Convincing Skills

Expert

Sales Driven

Expert

Customer Service

Expert

OPERATIONS

Intermediate

E COMMERCE

Intermediate

COMMUNICATIONS

Intermediate

BUSINESS PROCESS IMPROVEMENT

Intermediate

SPORTS MANAGEMENT

Intermediate

RELATIONSHIP MANAGEMENT

Intermediate

CUSTOMER RELATIONSHIP MANAGEMENT

Intermediate

LEAD GENERATION

Intermediate

COORDINATING

Intermediate

CLIENT SERVICES

Intermediate

PERMIT TO WORK PTW

Intermediate

PUBLIC RELATIONS

Intermediate

MICROSOFT TEAMS

Intermediate

CROSS FUNCTIONAL COLLABORATION

Intermediate

DOCUMENT PROCESSING

Intermediate

INTERCULTURAL COMMUNICATION

Intermediate

BUSINESS DEVELOPMENT

Intermediate

CUSTOMER ACQUISITION MANAGEMENT

Intermediate

LEADERSHIP

Intermediate

MANAGEMENT

Intermediate

REVENUE GROWTH

Intermediate

SALES

Intermediate

TEAM LEADERSHIP

Intermediate

Languages

English

Beginner

Hindi

Beginner

Hobbies and interests

CRICKET

Watching & playing Cricket anytime and anywhere. I have been played for my School, College and previous organisations.