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Abbas Ali Imran, manager of business operation

Abbas Ali Imran

manager of business operation·Cosmetics & Skincare

Iraq

Bachelor's degree, Business Administration

Work experience

Total years of experience: 6 years, 8 months

manager of business operation

January 2025 - May 2026

Cosmetics & Skincare

Hillah, Iraq

January 2025 - May 2026

Worked in the cosmetics and skincare industry, focusing on customer relations and product sales. Provided
consultations for haircare and skincare products, helped clients choose suitable products, and maintained strong
customer engagement. Consistently achieved strong sales performance in a competitive market environment.
Company industry:
Perfume & Cosmetics
Job role:
Sales

Restaurant Manager

January 2023 - January 2024

Shawq Restaurant

Hillah, Iraq

January 2023 - January 2024

Managed daily restaurant operations, including staff supervision, customer service, and coordination between front
of-house and kitchen teams. Improved workflow efficiency, handled operational challenges during busy hours, and
contributed to increasing profitability through better operational management.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Restaurant Manager

January 2020 - January 2022

Oscar Restaurant

Hillah, Iraq

January 2020 - January 2022

Oversaw restaurant operations in a fast-paced environment, supervised staff scheduling, and ensured service quality
standards were maintained. Managed customer feedback professionally, supported employee training, and
improved operational efficiency by reducing waste and improving team coordination.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Supervisor

January 2017 - January 2019

Marina Restaurant

Hillah, Iraq

January 2017 - January 2019

Supervised service staff during daily operations and ensured smooth workflow across shifts. Assisted management
with staff coordination, maintained service standards, and supported new employee training to improve overall team
performance.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Engineering

Education

Al-Mustaqbal University

September 2023

September 2023

Bachelor's degree, Business Administration

Iraq

Skills

Strategic Communications
Expert
Strategic Communications
Expert
Operation Management
Expert
Operation Management
Expert
GREETING CUSTOMERS
Intermediate
GREETING CUSTOMERS
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
RESTAURANT OPERATION
Intermediate
RESTAURANT OPERATION
Intermediate
SALES
Intermediate
SALES
Intermediate
UPSELLING
Intermediate
UPSELLING
Intermediate
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
BUSINESS ADMINISTRATION
Expert
BUSINESS ADMINISTRATION
Expert
COORDINATING
Intermediate
COORDINATING
Intermediate
HOSPITALITY MANAGEMENT
Intermediate
HOSPITALITY MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
STRATEGIC MANAGEMENT
Intermediate
STRATEGIC MANAGEMENT
Intermediate
Team Leadership
Expert
Team Leadership
Expert
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY
Intermediate
SUPERVISION
Intermediate
SUPERVISION
Intermediate
WORKFLOW MANAGEMENT
Intermediate
WORKFLOW MANAGEMENT
Intermediate

Languages

Arabic
Native Speaker
English
Intermediate