Sales Manager
sobha
مجموع سنوات الخبرة :22 years, 5 أشهر
Maintain good relationships with clients so that the business can maximize the
value of those relationships.
• Identify key contacts at potential client companies to establish and foster
relationships
• Participate in one-on-one meetings with clients to explain services to guide
their choices.
• Understand the problems and challenges of clients and identify ways the
business could better address those needs.
• Grow the business by identifying new sales and business development
opportunities.
• Seek opportunities to cross-sell or upsell to existing clients.
• Monitor and assess the activities of our competitors to proactively satisfy and
retain our clients.
• Provide excellent service to maintain a positive reputation for the business.
• Resolve any customer complaints promptly and professionally.
• Set revenue targets and develop and execute a strategy to meet them.
Ensure messaging is consistent and is in line with directions given by the
Supervisor/Manager.
• Respond to guest inquiries and concerns promptly and with courtesy.
• Build relationships by engaging guests and clients in assigned areas by
conducting authentic, personable conversations.
• Assist internal and external guests.
• Receive oral or written complaints or comments from guests and respond
accordingly.
• Maintain a level of patience with guests (complaints, lost items, general
directions).
• Escort guests as requested to areas on the property.
Maintain good relationships with clients so that the business can maximize the
value of those relationships
• Identify key contacts at potential client companies to establish and foster
relationships
• Participate in one-on-one meetings with clients to explain services to guide
their choices
• Understand the problems and challenges of clients and identify ways the
business could better address those needs
• Grow the business by identifying new sales and business development
opportunities
• Seek opportunities to cross-sell or upsell to existing clients
• Monitor and assess the activities of our competitors to proactively satisfy and
retain our clients
• Provide excellent service to maintain a positive reputation for the business
• Resolve any customer complaints promptly and professionally
• Set revenue targets and develop and execute a strategy to meet them
Aspinal of London is the quintessential English luxury lifestyle brand, offering
women’s designer handbag and purses, men’s wallet, and luxury leather
goods
• Responsible for the overall day to day operation of the store.
• Make sure the store meets targets as planned by selecting, orienting,
training, assigning, scheduling, coaching, counseling, and Assisting my team
members by performing the tasks with them and Monitoring their
performance as well as Helping with training and development
• Greet customers and determine their needs.
• Discuss types, quality, and the number of merchandise required for
purchase.
• Recommend merchandise based on individual requirements.
• Advise customers on the utilization and care of merchandise.
• Provide advice to clients regarding particular products.
• Explain the use and advantage of merchandise to customers.
• Answer customers’ queries and concerns.
• Quote prices and discounts as well as credit terms, trade-in allowance,
warranties, and delivery rates.
• Oversee and assist if needed in the display of merchandise.
• Maintain sales records for inventory control.
Handling transactions and answering customer queries
• Decipher customer needs and offer the best solution based on proper company
policies
• Effectively communicate ideas, suggestions, and answers
• Offer upgrades and new banking services or products