Abdal Rahman Hockaday

Coordinated daily field operations, including scheduling, task allocation, and supervision of staff and labor teams.

Managed workflow and logistics to ensure timely delivery and execution of products/services locally and overseas.

Communicated with clients and customers to confirm schedules, provide updates, and resolve issues.

Maintained tracking records to monitor performance and progress.

Ensured compliance with safety standards and operational procedures across all field activities.

Had access to all terminals at JFK Airport and LaGuardia Airport, which
allowed me to work with the Port Authority Police Department to conduct
searches of planes and passengers.
Worked with the Port Authority Police Department to conduct searches of
planes and passengers.

Managed day-to-day construction site operations, ensuring projects progressed on schedule and within quality standards.
Supervised site staff, contractors, and labor teams, fostering
accountability, efficiency, and teamwork.
Coordinated logistics, materials, and resources to support smooth site operations and timely project delivery.
Conducted regular site inspections to ensure compliance with safety regulations and operational procedures.
Communicated project updates, challenges, and recommendations to senior management and clients.
Resolved operational issues, including workforce allocation, scheduling conflicts, and site-related challenges.

Managed cargo warehouses for several airlines and cargo companies,
responsible for ensuring the safe and efficient storage and handling of cargo.
Managed the operations of several cargo warehouses, including tiedown,
breakdown, DGPG tracking, cargo location and time tracking, and marketing
of products for import and export.

Supervise and mentor a team of electricians, technicians, drivers, and Labor staff, fostering teamwork, accountability, and high performance.
Coordinate daily Logistics and operational activities, including scheduling, route planning, task assignment, and resource allocation.
Manage local and shipments, ensuring accurate documentation, timely dispatch, and safe delivery of goods.
Build and maintain strong relationships with clients, addressing inquiries, providing updates, and ensuring client satisfaction.
Conduct regular site inspections and training sessions to ensure compliance with safety regulations and operational best practices.
Prepare operational reports, track KPls, and resolve issues such as misplaced items, delivery delays, or workforce challenges.

Facilitating and supervising daily operations at the store to make sure that
employee work effectively to make sales and contribute to shop upkeep.
collaborative and results-driven work environment.
Monitor channels and materials.

Handled customer calls, service inquiries, and complaints.

Assisted customers in Arabic, English, and Urdu/Hindi.

Provided order updates and maintained records