call center agent and customer service Arabic and English
Alahli driving center in Dubai
Total years of experience :11 years, 2 Months
Answer incoming calls (inbound) and respond to customer‘s e-mails.Help customers with all information about their inquiries .Good convince ability as a telesales representative (outbound).Document all call information according to standard operating system. Daily Feedback about our services.Weekly and Monthly Reports for Prospecting, Feedback and Follow up Calls.
Officer operation, Receptionist and also typing application for EID, Medical and insurance
Working inTropitel Naama Bay hotel for 2 years
"Deal with tourists, Answering their questions. Identification new accents, in the hotel.make Advertisements for slimming and help growth the hotel
In English, we challenge simplistic or superficial modes of thought—or non-thought—by finding out how texts of all sorts work. We learn from the past by reading classic works of literature, such as novels, plays and poetry. We also engage with contemporary culture by considering the texts that shape our current lives, such as movies, television, web-culture, graphic novels, theatre, and other media forms. With analytical reading, research and writing practice, we equip the citizens of the future with the skills of discernment, focus, resilience and adaptability that they will need to build their own careers and communities.
I studied in faculty of arts English department in Zagazig university in Egypt . I studied English poetry, literature,civilization , phonetics ,grammar . I also took English course in Cita academy and English course in British council and Selling and Marketing course in EDU Egypt and ass Media course and presentation with power point
