عبدالعزيز العناني, call center agent and customer service Arabic and English

عبدالعزيز العناني

call center agent and customer service Arabic and English

Alahli driving center in Dubai

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, English language
الخبرات
11 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :11 years, 3 أشهر

call center agent and customer service Arabic and English في Alahli driving center in Dubai
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ مايو 2015

Answer incoming calls (inbound) and respond to customer‘s e-mails.Help customers with all information about their inquiries .Good convince ability as a telesales representative (outbound).Document all call information according to standard operating system. Daily Feedback about our services.Weekly and Monthly Reports for Prospecting, Feedback and Follow up Calls.

Officer Operation ,Receptionist and typiest في VFS Global ( Tasheel Ministry of Labor
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ فبراير 2018

Officer operation, Receptionist and also typing application for EID, Medical and insurance

customer service في tropital naama bay hotel
  • مصر - شرم الشيخ
  • يناير 2012 إلى فبراير 2014

Working inTropitel Naama Bay hotel for 2 years
"Deal with tourists, Answering their questions. Identification new accents, in the hotel.make Advertisements for slimming and help growth the hotel

الخلفية التعليمية

بكالوريوس, English language
  • في license of arts English department
  • أكتوبر 2013

In English, we challenge simplistic or superficial modes of thought—or non-thought—by finding out how texts of all sorts work. We learn from the past by reading classic works of literature, such as novels, plays and poetry. We also engage with contemporary culture by considering the texts that shape our current lives, such as movies, television, web-culture, graphic novels, theatre, and other media forms. With analytical reading, research and writing practice, we equip the citizens of the future with the skills of discernment, focus, resilience and adaptability that they will need to build their own careers and communities.

بكالوريوس, License of arts English department
  • في Faculty of arts ,Zagazig university
  • أغسطس 2012

I studied in faculty of arts English department in Zagazig university in Egypt . I studied English poetry, literature,civilization , phonetics ,grammar . I also took English course in Cita academy and English course in British council and Selling and Marketing course in EDU Egypt and ass Media course and presentation with power point

Specialties & Skills

Callcenter
Ad Sales
Cashier
Teaching English
Customer Service

اللغات

الانجليزية
متمرّس

الهوايات

  • Reading, Music. Working on computer, Solve problems, .