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Abdallah Elgeneidi, Branch Manager

Abdallah Elgeneidi

Branch Manager·Al Hatab Bakery

Saudi Arabia

Master's degree, ادراه اعمال

Work experience

Total years of experience: 12 years, 11 months

Branch Manager

February 2018 - Present

Al Hatab Bakery

Riyadh, Saudi Arabia

February 2018 - Present

Managed 9 branches and supervised 100+ staff across multiple KSA regions.
Manage a 600 m² branch, leading 30 employees and overseeing a portfolio of over 3, 000
products. Achieve monthly sales exceeding 1.2M SAR, with 30% from online channels.
Handle approximately 1, 300 daily orders, including 300-400 online orders, with an average
of 9 items per order. Maintain customer satisfaction with a complaint rate of only 0.016,
while ensuring operational efficiency and excellent service.
Implemented sales strategies achieving and surpassing branch targets.
Conducted performance reviews and provided coaching to improve team productivity.
Monitored inventory and ensured timely replenishment.
Led marketing campaigns and managed customer complaints to maintain loyalty.
Oversaw daily budgets, operational standards, and staff development.

Company industry:
FMCG
Job role:
Management

Sales Representative

October 2015 - January 2018

Al Hatab Bakery

Riyadh, Saudi Arabia

October 2015 - January 2018

Increased sales through effective customer engagement and product promotion.
Maintained inventory and supported promotional campaigns.
Built strong customer relationships to encourage repeat business.

Company industry:
FMCG
Job role:
Sales

Sales Representative

November 2013 - September 2015

Timber Trade

Mansoura, Egypt

November 2013 - September 2015

Managed client relationships and processed sales transactions accurately.
Explored new market opportunities to expand customer base.
Negotiated contracts and collaborated with internal teams for order fulfillment. 6-Month Program
Gained foundational sales and communication skills.

Company industry:
Construction & Building
Job role:
Sales

Sales Trainee

October 2012 - January 2013

Nestlé Switzerland

Mansoura, Egypt

October 2012 - January 2013

Company industry:
Sales Outsourcing
Job role:
Sales

Education

Mansoura University

June 2026

June 2026

Master's degree, ادراه اعمال

Egypt

Mansoura University

January 2012

January 2012

Bachelor's degree, Accounting

Egypt

Skills

BUSINESS ADMINISTRATION
Intermediate
BUSINESS ADMINISTRATION
Intermediate
ACCOUNTING
Intermediate
ACCOUNTING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
INDUSTRIAL EQUIPMENT
Intermediate
INDUSTRIAL EQUIPMENT
Intermediate
MASTER OF BUSINESS ADMINISTRATION MBA
Intermediate
MASTER OF BUSINESS ADMINISTRATION MBA
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
SALES
Intermediate
SALES
Intermediate
SUPERVISION
Intermediate
SUPERVISION
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate

Training and Certifications

Certifications
KSA Driving License
KSA Employment Visa
Accountants Preparation Course
Peachtree Accounting Course
IC3 Internet Core Competency Certification
Business Administration & Human Resources