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Abdelbagi Ahmed, Digital Solution Manager at Zain Group

Abdelbagi Ahmed

Digital Solution Manager at Zain Group

Zain Group

Location
Kuwait - Al Kuwait
Education
Master's degree, MBA
Experience
21 years, 8 Months

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Work Experience

Total years of experience :21 years, 8 Months

Digital Solution Manager at Zain Group at Zain Group
  • Kuwait - Al Kuwait
  • My current job since December 2018

Drive Zain Group-wide transformational change, reimagining processes within Zain Group HQ and Zain Telecom Operators, consult on systems automation strategies and ensure stakeholder buy-in.
Lead Zain Group API Management program to target new revenue stream and provide Zain’s customers with wide range of digital services.
Lead Automation program across Zain Telecom Operators.
Lead eSIM implementation strategy across Zain Telecom Operators.
Lead Business Support System (BSS) strategy including upgrades or new implementation across Zain Telecom Operators.

Convergent Technology at Zain Group
  • Kuwait - Al Kuwait
  • July 2014 to November 2018

Developing Group Technology roadmap for Business Support System (BSS) including Convergent Technologies and Digital Enablement.
Assist Convergent Technologies director in giving direction, guidance, oversight and facilitating products that leverage on the converging of previously distinct technologies such as voice telephony and Internet into common interfaces on single devices.
Help in educating the organization’s management, staff, partners, customers, and stakeholders with regard to the company’s technological vision, opportunities, and challenges.
Ensure company technical problems are resolved in a timely and cost-effective manner
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Convergent Billing Program Manager at Zain
  • Sudan - Khartoum
  • May 2012 to May 2014

Project Manager for Ericsson Convergent Billing solution (CBiO).
Acquiring resources from different department and coordinating the efforts of team members and third-party supplier (Ericsson) to deliver the projects according to the project plan.
Monitoring the project’s objectives and oversee quality control throughout its life cycle.
Manage the integration between CBiO and existing platforms (ERP, website, ATM... etc.).
Feasibility analysis for customer requirements/requests.

QoS of Billing, IN & VAS Team Leader at Zain
  • Sudan - Khartoum
  • September 2008 to April 2012

Play a role of Solution Architect.
Prepare the solution descriptions documents for Commercial products.
Perform business configurations in the Online Charging System.
Perform daily task and routines to ensure the Online Charging System is maintaining high service availability.
Planning systems dimensions

IN System Administrator at Zain
  • Sudan - Khartoum
  • December 2006 to September 2008

Managing the Online Charging System.
Generate Reports to ensure stability the Online Charging System and all services related to it

Senior Programer at NARIS software company
  • Sudan - Khartoum
  • June 2001 to September 2005

Design, write, and test the logical structures for the software using different technology like JAVA, C, C++, Javascript, Oracle and ASP.NET

Education

Master's degree, MBA
  • at University of Medical Science and Technology
  • January 2012

MBA in telecommunication

Master's degree, Computer Science
  • at University of Khartoum
  • June 2003

Master degree in computer science and I did my project in database

Bachelor's degree, Mathematical & Computer Science
  • at University of Khartoum
  • February 2001

I have been graduated from University of Khartoum with honor - second upper (Very good).

Specialties & Skills

Convergence
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GSM
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Project Management
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Billing Systems
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Charging System Operation
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Project Management
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IT Management
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Billing System Operation
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System Architect
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Convergent Billing PM
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Languages

English
Expert
Arabic
Expert

Training and Certifications

PRINCE2 (Certificate)
Date Attended:
December 2013
Valid Until:
December 2013
Mini Telecom MBA (Certificate)
Date Attended:
October 2010
Valid Until:
October 2010
Power of choice training program (Certificate)
Date Attended:
April 2009
Valid Until:
April 2009
CS Tariff Handling Delta (Certificate)
Date Attended:
June 2006
Valid Until:
June 2006
Mobile Commerce (Certificate)
Date Attended:
May 2010
Valid Until:
May 2010
Charging System MINSAT Customer Care (Certificate)
Date Attended:
June 2006
Valid Until:
June 2006
Project Management (Greenlight) (Certificate)
Date Attended:
February 2008
Valid Until:
February 2008
Charging System 3.0 Overview (Certificate)
Date Attended:
June 2006
Valid Until:
June 2006
EMM Configuration and operation (Certificate)
Date Attended:
March 2009
Valid Until:
May 2009
Charging System Admin (Certificate)
Date Attended:
June 2006
Valid Until:
June 2006
PMP course and exam preparation (Certificate)
Date Attended:
September 2008
Valid Until:
September 2008

Hobbies

  • Football
    I like to play football very much, when I was 9 years old there are two teams fight to get my services and the winner team who gave my father 20 SDG (about 14 USD at that time).