Abdelbasset Taha Kellil

ensuring customer satisfaction

• Welcome customers with a smile as they enter into premises
• Proactively ask the customers how they can be assisted
• Provide customers with product information that they need
• Escort customers to the correct aisles
• Explain product features and warranty agreements
• Demonstrate the working of a product when required
• Provide information on daily deals and promotions
• Handle cashier duties by taking cash or credit cards in exchange
for goods sold
• Manage product returns and exchanges

• Assisted customers with buying activities
• Evaluated and report customer usage patterns
• Provided product demonstrations as trained
• Followed up on sales leads
• Assisted in inventory management
• Answered customers’ questions and concerns
• Maintained accurate customer records