Commercial Director
EURL GFC Equipements
Total years of experience :12 years, 6 Months
*Developing and implementing commercial strategies.
*Conducting thorough market research.
*Ensuring that customer needs are being satisfied.
*Creating techniques to attract prospective customers and keeping the current ones.
*Associating with several teams such as sales and customer service.
*Building and maintaining relationships with clients and other organizations.
*Monitoring commercial performance.
*Build and improve relationships with customers, key suppliers and partners.
*Review company practices to ensure clients get maximum satisfaction from their purchases.
*Identify potential opportunities and inform the sales team to follow up.
*Educate and inform clients about the company’s products, services and special offers.
*Attend to client complaints and resolve issues promptly.
*Conduct customer satisfaction surveys and recommend ways of improving client satisfaction.
*Work with internal departments to ensure company meets clients’ expectations.
*Oversee customer relationship management system.
*Achieving growth and hitting sales targets by successfully managing the sales team.
* Designing and implementing a strategic sales plan that expands company’s customer base and ensure it’s strong presence.
* Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives.
Summer part-time job at Sarl Mobisteel Stainless:
* Selling products and services using solid arguments to prospective customers.
* Performing cost-benefit analyses of existing and potential customers.
* Maintaining positive business relationships to ensure future sales.
I studied for Four years 2008-2012 at Frères Mentouri University of Constantine in the field of Translation and Interpreting ( Arabic - French - English), in the department of Literature and Foreign Languages.
I studied for Three years at Mustapha Ben Boulaid High School in the field of Literature and Foreign Languages ( Arabic - English - French - German).
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