Abdel Hameed Ayoub, presales consultant

Abdel Hameed Ayoub

presales consultant

ITEC

Location
Jordan - Amman
Education
Bachelor's degree, management information system
Experience
7 years, 10 Months

Share My Profile

Block User


Work Experience

Total years of experience :7 years, 10 Months

presales consultant at ITEC
  • Jordan - Amman
  • December 2018 to June 2019

• Meet with clients to prepare Demos and proposals for automated Solutions

Gather business requirements and minutes of meeting

Media Consult at British embassy
  • Jordan - Amman
  • January 2016 to September 2016

• Monitoring and analyzing engagement of topics on Social Media Platforms.( Instagram, Twitter and Facebook)
• Presenting Social Media and Analysis reports to Embassy.
• Research, analyze and consult on Social Media Tools and platforms that can be used enhance their work.

Software Test Engineer (UI/UX , Functional & Non Functional Testing) at Excellence Through Quality (ETQ)
  • Jordan - Amman
  • December 2013 to December 2014

• • Create and maintain test environments, and install builds
• Create Manual test plans and execute validated Test Cases
• Test software applications according to System and User requirements (SRS and DRS)
• Follow testing standards to trace and report bugs
• Identify and track bugs
• Work closely with developers to reproduce and isolate problems
• Work with developers to ensure bugs are fixed
• Verify and Test SSO (Single Sign On), SAML and Kerberos Servers
• Conduct Performance and Load Testing
• Conduct Regression Testing
• Verify and Test Valid Business Process workflows for QMS Applications
• Work with Senior QAs, QA Leaders and team members to develop test cases, validate accuracy and integrity of results, and successfully implement tested software
• Create, modify, implement and execute automated and manual test cases for extensions to existing and newly developed applications
• Verify and Validate Testing on Smart phone and iPad user experience
• Verify and Validate Usability Testing
• Implement testing goals and strategies.
• Create UI Checklist Test Cases and Test Plan
• Verify and Test UI according ISO 9241 Standards
• Research User Experience and Usability best Practices for Web features and components
• The dedicated Software Usability Tester in the Company’s UI/IX Team

Knowledge Transfer Specialist /Project Management Officer at iHorizons
  • Jordan - Amman
  • November 2007 to May 2012

• Create Knowledge Transfer materials, such as User manuals and technical documentations For Content Management System.
• Establish training plans and training deliverables.
• Evaluate training needs and requirements and conduct training sessions according to business needs and requirements for external and internal users.
• Review, analyze, and provide feedback on the business requirements documents
• Verify the required changes on the requirements.
• Creating/Editing Content and Publishing them Online such as Aljazeera and Qtel Website
• Take part and role in Quality Assurance Testing in Functional and Non Functional Testing for websites
• Creating Business Proposals
• Research and create best practices for User Experience layouts and workflows (Generate Information architecture wireframe Prototypes)
• Monitor and Follow up on Resource on for filling Timesheet on dedicated projects.
• Generate Project Timesheet for Management and Project Reporting analysis.
• Communicate Minutes Of Meeting with project stakeholders and sponsors.
• Copy/Script writing to produce Voice Overs and Videos for Qtel Website
• Make sure that the Project Status on Wiki Internal Pages are updated
• Translate Arabic/English Scripts and Materials for Business and Media Use
• Handling Payments for Voice Over invoices
• Coordinate with the Marketing Communication Counselor on Project Updates

Business Analyst/Support Services at Encounter Solutions
  • United States
  • December 2006 to September 2007

• Assist in developing the Solution Architecture for the ERP System.
• Gathering requirement and Analysis for the Business process.
• Create System Requirement specification document
• Development of Used Case Scenarios
• Coordinate with the stakeholder team to translate project requirement and Plan into place
• Answer to RFP according to business needs
• Train and create user manuals for the clients on using the system

Education

Bachelor's degree, management information system
  • at NEW YORK INSTITUTE OF TECHNOLOGY
  • June 2005

accomplishment i conducted a Marketing and survey study for Mealsonwheels,system analysis and design study for Honda supplies co.

High school or equivalent, ALEVEL CERTIFICATIONS
  • at Modern American School
  • June 2001
Diploma, IGCSE-OLEVEL
  • at NEW ENGLISH SCHOOL
  • June 1999

part of my accomplishment was an IGCSE car rental database system, which was part of my course work project during that period

Specialties & Skills

User Experience
Content Creation
Requirements Analysis
strong knowledge in survey and research
programming language(vb.c++.java)
Microsoft applications(excel,word,powerpoint,access,visio,frontpage)
MS SharePoint 2007
Camstacia Studio
HTML and CSS
Hoot Suite Social Media
Web Design
Requirement gathering and analysis
Technical Writing and Training
Windows Networking and security (MCSE Course)

Languages

Arabic
Expert
English
Expert
French
Beginner

Memberships

Microsoft
  • MCP
  • March 2009

Training and Certifications

Business writing and communication (Certificate)
Date Attended:
February 2008
Valid Until:
March 2008

Hobbies

  • Reading, poet writing, sports, volunteering
    5 medals for best goal keeper in company soccer tournament and high school. i had also received appreciation certificates for being an active volunteer and member with Operation Smile Organization.