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Abdelkader Laskouri, Front Office Agent

Abdelkader Laskouri

Front Office Agent·Al Moeen Car Rental

Qatar

Master's degree, English Didactics

Work experience

Total years of experience: 3 years, 7 months

Front Office Agent

December 2025 - Present

Al Moeen Car Rental

Doha, Qatar

December 2025 - Present

• Managed 50+ daily customer inquiries using booking systems, calls, and walk-ins while maintaining efficient front office operations.
• Closed 10+ rental agreements monthly by analyzing client requirements and recommending suitable vehicle options effectively.
• Resolved booking issues, payment concerns, and service complaints while maintaining structured documentation and accurate system updates.
• Coordinated scheduling, vehicle allocation, and client follow-ups while maintaining organized records and consistent service delivery.
Company industry:
Automotive Dealership & Distributor
Job role:
Marketing and PR

Administrative & Front Desk Assistant

June 2024 - October 2025

Atheer Complex,

Tiaret, Algeria

June 2024 - October 2025

Managed front desk operations for 50+ daily visitors while handling 100+ calls, emails, and administrative requests consistently.
• Scheduled 30+ weekly appointments using structured systems while improving coordination and daily operational efficiency significantly.
• Maintained organized digital and physical records while ensuring accurate documentation and efficient retrieval processes.
• Supported administrative coordination, visitor handling, and communication while maintaining professional and structured reception operations.
Company industry:
Training & Education Center
Job role:
Administration

Travel Agent

August 2022 - March 2024

lari tours

Tiaret, Algeria

August 2022 - March 2024

• Managed 40+ weekly travel inquiries using booking systems while advising clients on itineraries and travel solutions.
• Processed 25+ monthly bookings for flights and accommodations while ensuring accuracy and timely confirmations consistently.
• Resolved booking changes, cancellations, and customer concerns while maintaining clear communication and service consistency.
• Coordinated travel schedules, documentation, and customer requests while maintaining organized booking and record keeping processes.
Company industry:
Travel Agency

Education

Abou Elkacem Saâdallah University Of Algiers 2

July 2024

July 2024

Master's degree, English Didactics

Algeria

Mayen School Academy

July 2023

July 2023

Diploma, Human Resources Management

Algeria

Benaknoun Cultural Center

April 2023

April 2023

Bachelor's degree, Office Computin

Algeria

Algiers University 2 - Abou El Kacem Saâdallah

July 2022

July 2022

Bachelor's degree, Literatures And Civilizations Of English-speaking Countries

Algeria

Medjdoub Zakaria High School

January 2019

January 2019

High school or equivalent, Foreign

Algeria

Skills

Guest Satisfaction
Expert
Guest Satisfaction
Expert
Cashier
Expert
Cashier
Expert
Receptionist
Expert
Receptionist
Expert
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
Sales
Intermediate
Sales
Intermediate
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate
Retail
Intermediate
Retail
Intermediate
Management
Intermediate
Management
Intermediate
Opera PMS (Reservation System)
Intermediate
Opera PMS (Reservation System)
Intermediate
organisation
Expert
organisation
Expert
creativity
Expert
creativity
Expert
cultural Sensitivity
Expert
cultural Sensitivity
Expert
time Management
Expert
time Management
Expert
POS system
Intermediate
POS system
Intermediate
problem solving
Expert
problem solving
Expert
intercultural communication
Expert
intercultural communication
Expert
digital marketing
Intermediate
digital marketing
Intermediate
HR management
Intermediate
HR management
Intermediate
Administration
Expert
Administration
Expert
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPUTER NETWORK OPERATIONS
Intermediate
COMPUTER NETWORK OPERATIONS
Intermediate
CUSTOMER SERVICE DESK
Intermediate
CUSTOMER SERVICE DESK
Intermediate
DATA MANAGEMENT
Intermediate
DATA MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
ORGANIZATIONAL AWARENESS
Intermediate
ORGANIZATIONAL AWARENESS
Intermediate
SCHEDULING
Intermediate
SCHEDULING
Intermediate

Social profiles

Languages

English

Expert

Arabic

Native Speaker

French

Intermediate

German

Beginner

Training and Certifications

Certifications
Office Computing
Apr 2023
Show credentials
Human Resources Management
Oct 2023
Show credentials

Recommendations

Moha Med

Apr 2026

Apr 2026

Marketing &Social Media•Colleague

I work with Abdelkader at Al Moeen Car Rental and he is a reliable and professional colleague. He handles customers well and also contributes to marketing and social media. He understands client needs and always maintains a positive attitude. I recommend him for customer service, marketing, or operations roles.

Hobbies and interests

Voice Acting & Video Editing