senior sales consultant
Damas jewellery
Total des années d'expérience :12 years, 3 Mois
- Assisting customers in finding products, providing product knowledge.
- Processing transactions, and ensuring customer satisfaction.
- Responsible for maintaining the store's appearance, restocking shelves, and
managing inventory.
- Offer personalized recommendations, handle customer inquiries or
complaints, and contribute to achieving sales targets.
- Delivering exceptional customer service while driving sales and promoting
the brand's image.
- Handling inbound calls from customers, providing support, answering inquiries, and resolving issues in a timely and professional manner.
- Utilizing call center software and systems to log interactions, access
customer information, and process requests efficiently.
- Demonstrating strong communication skills, both verbal and written, to
effectively convey information and ensure customer satisfaction.
- Maintaining accurate records of interactions, following up with customers as
needed, and adhering to company policies and procedures.
- Meeting or exceeding performance targets such as call handling times,
customer satisfaction ratings, and quality assurance metrics.
- Develop and execute marketing strategies, utilising digital campaigns, social
media, and targeted advertising to promote physiotherapy services.
- Conduct market research to identify trends, competitor activities, and
growth opportunities.
- Create engaging content to educate potential clients
and attract leads.
- Collaborate with healthcare professionals and referral sources to generate
referrals.
- Track and analyse marketing metrics to evaluate effectiveness and optimize
future campaigns.
- Provide excellent customer service by assisting clients with their computerrelated needs, including hardware and software inquiries, troubleshooting,
and product recommendations.
- Conduct sales transactions, process payments, and manage inventory to
ensure product availability and accurate records.
- Utilize product knowledge to effectively communicate the features and
benefits of computer services and accessories to customers, facilitating
informed purchasing decisions.
- Actively engage in upselling and cross-selling opportunities to maximize
sales revenue and meet or exceed sales targets.
- Maintain a clean and organised sales floor, including product displays and
signage, to enhance the overall customer shopping experience and promote
a professional image.
Accounting or accountancy is the measurement, processing and communication of financial information about economic entities such as businesses and corporations. The modern field was established by the Italian mathematician Luca Pacioli in 1494. Accounting, which has been called the "language of business", measures the results of an organization's economic activities and conveys this information to a variety of users, including investors, creditors, management, and regulators. Practitioners of accounting are known as accountants. The terms 'accounting' and 'financial reporting' are often used as synonyms. Accounting can be divided into several fields including financial accounting, management accounting, external auditing, and tax accounting. Accounting information systems are designed to support accounting functions and related activities. Financial accounting focuses on the reporting of an organization's financial information, including the preparation of financial statements, to external users of the information, such as investors, regulators and suppliers; and management accounting focuses on the measurement, analysis and reporting of information for internal use by management. The recording of financial transactions, so that summaries of the financials may be presented in financial reports, is known as bookkeeping, of which double-entry bookkeeping is the most common system. Accounting is facilitated by accounting organizations such as standard-setters, accounting firms and professional bodies. Financial statements are usually audited by accounting firms, and are prepared in accordance with generally accepted accounting principles (GAAP). GAAP is set by various standard-setting organizations such as the Financial Accounting Standards Board (FASB) in the United States and the Financial Reporting Council in the United Kingdom. As of 2012, "all major economies" have plans to converge towards or adopt the International Financial Reporting Standards (IFRS).
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