administrator, reception, costumer service
Al obeidly group
Total years of experience :9 years, 6 Months
Responsible for issuing and renewal of all governmental matters( Iqama - Qatari ID - Change Posts - Exit Permit - Cancellation - Medical Licenses) .
Open, sort, and distribute incoming correspondence, including faxes and email.
File and retrieve corporate documents, records, and reports.
Greet visitors and determine whether they should be given access to specific individuals.
Prepare responses to correspondence containing routine inquiries.
Prepare agendas and make arrangements for committee, board, and other meetings.
Meet with individuals, special interest groups and others on behalf of executives, committees and boards of directors.
Manage and maintain executives' schedules.
Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, and/or presentation software.
Set up and oversee administrative policies and procedures for offices and/or organizations.
Assist customer needs and Coordination between departments and units working in solving administrative and operational problems daily Handle customer inquiries both over the phone and by email
Liaising the maintenance work
Any Admin ad hoc task like document formatting, assisting in preparation of reports, printing, binding, etc.
Maintain polite and professional communication via phone, e-mail and direct the calls to appropriate extensions.
Answer phone calls in a courtesy manner and direct the calls to appropriate extensions.
Meets and greets visitors in a courteous and efficient manner as they arrive in the reception area.
Follow guidelines set by the department in handling with patient
Answering the queries of the visitors with accurate information
Inform the competent medical department and coordinate with the nurses in urgent cases
Verifying the patient’s health insurance benefits.(QLM, ALKOOT, ….)
Explaining insurance benefits to patients.
Submit claims forms through insurance website. Monitor reports to ensure payment from clients and insurance companies.
Prepare & Maintain all the accounting entries and ensure that it is posted to the proper accounts.Handling all documentations includes Quotation, Delivery Notes, Purchase Orders, Sales, Purchase, Receipts Payments, and other related documentations
Periodically Updating ageing reports of debtors, creditors & Outstanding for coordinating collection & Payments
Reconciliation of Banks, Associated Companies & Related Parties, Customers and Supplies Accounts
Liaison with all levels of management, departments, internal and external auditors, banks, regulatory agencies, suppliers and customers
Performs other duties as assigned by seniors & Management
Selling marketing of company products
Customer care services
Assessing background information on the client
Studying insurance proposals and calculating risk
Call center
Trained in LCs & LGs Department on:
Books Data Entry.
Print Clients Financial Statements
Social and Medical insurance funds.
Completing termination compensation and benefits.
Completion of the resignation for those wishing to resign from work.
Completing a termination of employment for staff which will be separation of different forms.
Preparation of leave without pay and the expense of value and discounting of the value of employee.
Follow up on issues relating to health insurance for employees and their families, as well as employees insured with BUPA Medical Insurance.
Work on health insurance cards to employees and follow-up and delivered to the employee and restore in case of resignation or request for cancellation.
follow up of insurance claims, broadcast and follow-up according to the conditions and exceptions under an insurance policy with the company.
Use Oracle application.
Data entry