Business Development Specialist
Al-Amin Fresh Fruits Co.
مجموع سنوات الخبرة :13 years, 1 أشهر
-Acquire new key accounts in retail, wholesalers, exporters, catering, and hospitality sectors, etc. in the domestic market.
-Develop long-term partnerships with targeted accounts that result in increased sales and margins.
-Create and conduct effective proposal presentations, negotiate and send the request of Proposal quoting the rates & terms of
conditions to sign the contract.
-Present sales, revenue, expenses reports and realistic forecasts to the management team.
-Conducting competitor analysis by keeping abreast of market trends to achieve market share metrics.
-Prospect for potential new clients, collect the necessary data, respond to their queries, and convert the lead to Sales.
Developing, implementing new marketing & sales plans and defending the strategy for the next 3 years.
Sourced leads and cold-called to promote the products and regularly called/visited both new and existing customers to discuss requirements, negotiate terms and maximise business opportunities.
Inspired sales team performance daily by using coaching, motivation and management methodologies.
Increased revenues of 25% within the first year forming creative partnerships (B2B) with clients through interpersonal skills, created menus, and inventive add-ons.
Competed in events which increased revenues & brand awareness.
Introduced delivery service (April 2017) by joining delivery platforms, which has increased revenues of over 33%.
Launched new products from scratch, which resulted in sales increases of 22%.
Assessed promotional events, ROI of the marketing campaign and implemented all marketing activities.
Managed accounts relationships, contracts negotiations, sales, pricing, billing and logistics.
Presented new payment methods inside branches and E-Payment with minimum rates.
• Developed forecasts, financial objectives, and business plans.
• Provided a superior level of customer relations, promoted the sales & service culture through coaching, guidance and staff motivation.
• Increased store sales of 15% by B2B deals with most of Qatar companies.
• Decreased fruits coasting and wasting from 22% to 16%.
• Awarded the best branch sales during 2015 of all Edible Arrangements stores 1200 in the world.
• Maximized sales and revenue growth, penetrated competitive markets, and identified new business opportunities.
• Monitored and analyzed customer related statistics on a daily basis to determine performance and potential growth.
• Participated in community affairs to increase branch visibility and to enhance new and existing business opportunities.
• Achieved & Exceeded the monthly sales goals of 150% (March 2012 - June 2013).
• Grown business by identifying & selling prospects and maintaining relationships with clients.
• Researched client base to find new types of customers and sells to them accordingly.
• Negotiated & close deals and handle complaints or objections.
• Handled all multitasking function (cash - inventory - i.e.).
• Achieved and maintained the company prescribed sales standards for area of operation, which improves and maintains company image.
Purpose of the job:
Responsible for responding to customers’ requests via phone and email, respond to customer complaints and solve it.
Key Achievements:
•Awarded of Excellence for call quality.
•Follow-up on customer inquiries to make sure highest satisfaction is achieved.
•Research billing issues and make recommendations to optimize accounts.
Oriental studies are the academic field of study that embraces Near Eastern and Far Eastern societies and cultures, languages, peoples, history, and archaeology.
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