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Abdelrahman Sayed, Freelance Data Entry Specialist

Abdelrahman Sayed

Freelance Data Entry Specialist·New Cairo Academy

Egypt

Bachelor's degree, العلوم

Work experience

Total years of experience: 2 years, 3 months

Freelance Data Entry Specialist

January 2026 - Present

New Cairo Academy

Cairo, Egypt •Remote

January 2026 - Present

• Accurately entered and organized data into databases and electronic spreadsheets.
• Verified data accuracy, cleaned information, and ensured high-quality outputs using advanced Excel skills.
• Excelled in advanced Excel functions (VLOOKUP, INDEX-MATCH, etc.), Pivot-Tables, and charts for data analysis
and visualization.
• Managed multiple tasks efficiently while meeting strict deadlines.
Company industry:
Accounting
Job role:
Administration

Call Center Agent (RCS 888 Department)

March 2024 - March 2026

Vodafone Egypt

Cairo, Egypt

March 2024 - March 2026

• Handled customer inquiries about RCS 888 services over the phone, resolving issues effectively.
• Guided customers with quick solutions to achieve high satisfaction and reduce escalations.
• Logged interactions in CRM systems and collaborated with teams to enhance customer experience.
Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Real Estate Sales Agent

July 2025 - January 2026

Bold Routes Company

Cairo, Egypt

July 2025 - January 2026

• Assisted clients in buying, selling, and renting properties with detailed property information.
• Prepared contracts, documents, and followed up on legal and administrative procedures.
• Built strong client relationships through effective communication and consistent follow-up.
Company industry:
Real Estate
Job role:
Sales

Technical Support

March 2025 - June 2025

Vodafone Egypt

Cairo, Egypt

March 2025 - June 2025

• Provided technical support for RCS services, network issues, and device troubleshooting.
• Diagnosed faults remotely and resolved issues quickly to minimize service downtime.
• Trained customers on new services and documented cases to improve quality.
Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Education

جماعة الأزهر بالقاهرة

May 2028

May 2028

Bachelor's degree, العلوم

Egypt

GPA (rating): Very good

GPA (rating): Very good

Skills

COMPUTER SCIENCE
Intermediate
COMPUTER SCIENCE
Intermediate
DATA ANALYSIS
Intermediate
DATA ANALYSIS
Intermediate
MATHEMATICS
Expert
MATHEMATICS
Expert
PHYSICS
Expert
PHYSICS
Expert
PROBLEM SOLVING
Expert
PROBLEM SOLVING
Expert
PYTHON PROGRAMMING LANGUAGE
Intermediate
PYTHON PROGRAMMING LANGUAGE
Intermediate
TEAMWORK
Expert
TEAMWORK
Expert
TECHNICAL SUPPORT
Expert
TECHNICAL SUPPORT
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
ANALYTICAL THINKING
Expert
ANALYTICAL THINKING
Expert
COMPUTER SCIENCE
Intermediate
COMPUTER SCIENCE
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DATA ANALYSIS
Intermediate
DATA ANALYSIS
Intermediate
MATHEMATICS
Intermediate
MATHEMATICS
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
PHYSICS
Intermediate
PHYSICS
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
PYTHON PROGRAMMING LANGUAGE
Intermediate
PYTHON PROGRAMMING LANGUAGE
Intermediate
TEAMWORK
Intermediate
TEAMWORK
Intermediate
TECHNICAL SUPPORT
Intermediate
TECHNICAL SUPPORT
Intermediate

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Certifications
Digital Marketing Certificate
Google Soft Skills Course
Microsoft Office - Advanced Level
Lingua Stochos Workshop Certificate
Marketly Agency Digital Marketing Certificate
Google Soft Skills Course
Microsoft Office - Advanced Level
Workshop Certificate