Total Years of Experience: 12 Years, 1 Months
June 2022
To Present
Infrastructure Specialist
at TDM Group
Location :
Jordan - Amman
- Windows Server configuration and management.
- Identity & Access Management (IAM).
- 3CX phone system configuration and administration.
- Active Directory/ Azure AD administration.
- Identity & Access Management (IAM).
- 3CX phone system configuration and administration.
- Active Directory/ Azure AD administration.
April 2019
To June 2022
IT Specialist
at TDM Group
Location :
Jordan - Amman
Providing IT-based phone & email support to end-users, including troubleshooting, support and implementation for Microsoft products & solutions, and a variety of many other applications/ platforms.
March 2013
To March 2019
NOC Team Lead
at SmartCity Tech.
Location :
Jordan - Amman
•SIP account manager.
•VPN (for VoIP business) installation and configuration.
•Customers support and service setup.
•Monitoring and management of VoIP GSM gateways.
•VoIP traffic management.
•Report errors and applying solutions.
•VPN (for VoIP business) installation and configuration.
•Customers support and service setup.
•Monitoring and management of VoIP GSM gateways.
•VoIP traffic management.
•Report errors and applying solutions.
April 2012
To March 2013
Data Entry clerk
at Zakwan Zene & Partners Co
Location :
Jordan - Amman
• Network troubleshooting and computer maintenance.
• Salesman (during summer & holidays since 2005).
• Salesman (during summer & holidays since 2005).
February 2012
To April 2012
Trainee Engineer
at General Computers & Electronics Co. (gce)
Location :
Jordan
•IBM & FUJITSU Servers installation.
•PC Software and Hardware installation.
•Backup & Recovering operating systems.
•PC Software and Hardware installation.
•Backup & Recovering operating systems.
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