System Analyst
King Fahd University Of Petroleum & Minerals
Total years of experience :3 years, 0 Months
In charge of CCTV, responsible for ensuring the smooth operation, maintenance, and troubleshooting of our CCTV systems.
Analyzed and optimized existing systems, identifying, and resolving several critical performance issues, resulting in up to 70% reduction in system downtime.
Provided technical guidance and mentorship to junior team members, resulting in a 50% reduction in system malfunction and increased productivity.
Conducted system analysis and implementation to maintain and improve computer systems.
Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
Developed diagrams to describe and lay out logical operational steps.
Researched and adopted new technologies to add value to existing offerings.
Collaborated with team members to achieve targeted results.
Resolved problems, improved operations, and provided exceptional service to employees.
Learned new skills and applied to daily tasks to improve efficiency and productivity.
Developed team communications and information for meetings.
My coursework covered a range of topics including database management, business analytics, systems analysis and design, and IT project management. I also engaged in hands-on projects and internships to apply theoretical knowledge in practical settings.