IT Manager
TSM ARABIA
Total years of experience :12 years, 4 Months
Planing and designing all network and telecommunication structure and diagram for the
admin office and factory during the company foundation
Planing and designing the server room requirements such as A.C, Raised floor, electrical
power, security entry and Rack locations during the company foundation
Maintaining organization's effectiveness and efficiency by designing, defining, delivering,
following up and supporting strategic plans for implementing information technologies
Creating policies and procedures of the IT department and maintaining a safe and secure
work environment
Preparing the annual financial budget for the IT department
Managing the IT dept. local Projects ( ERP system- Netapp Storage - upgrading servers)
Measuring the performance of IT systems, creating training plans, development and increase
the company's staff IT knowledge and supervise the implementation
Meeting with the heads of other departments in order to understand their requirements
and plans to improve the IT strategy and reach to the company goals
Maintaining the company website and follow up with developers for improving and updates
Documenting the IT dept. process, tasks, policies and procedures
Resolving the escalated issues form IT team
Administrating Servers (AD, DHCP, DNS, Group Policy, File server sharing and troubleshooting)
Maintaining, managing and upgrading Acronis Advanced backup system, Sophos firewall and
Kaspersky endpoint security
Managing Avaya IP office
Administrating Netapp storage
Administrating Office 365
I was working in project outside the company as follows
Maaden Phosphate (MPC) and Aluminium (MAC) / Ras Al KHair 2012
Implementing ServiceDesk plus and training all users and engineers.
SATORP Project (ARAMCO Total Refining and Petrochemical Co.) 2009 to Dec 2011
Implementing, designing infrastructure, managing servers, firewall, Security and supporting users.
Petro Rabigh Refining and Petrochemical Company Oct- Dec 2008
Migrating Petro Rabigh servers and workstations PCs from ARAMCO to Petro Rabigh New servers and workstations PCs
image, in refinery factory and schools.
System Specialist / internal work in Naizak Global Engineering Systems /Khobar Dec 2007-Sep 2008