عبدالرحمن سمير محمود جمال عبدالحميد, HR Lead

عبدالرحمن سمير محمود جمال عبدالحميد

HR Lead

Sahha and Afyah

البلد
الإمارات العربية المتحدة
التعليم
بكالوريوس, Greek (classical)
الخبرات
9 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :9 years, 3 أشهر

HR Lead في Sahha and Afyah
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ أكتوبر 2022

Brief Description:
Running the daily functions of the Human Resources (HR) department including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices for management and restaurant’s staff.

· Duties and Responsibilities:
· Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings in .
· Conducts or acquires background checks and employment eligibility verifications.
· Implements new hire orientation and employee recognition programs.
· Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
· Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and sensitive matters to the appropriate staff.
· Attends and participates in employee disciplinary meetings, terminations, and investigations.
· Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and procedures to maintain compliance.
· Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
· Runs the payroll counts and administers compensation and benefit plans.
· Conducts employee onboarding and helps organize training & development initiatives.
· Promotes HR programs to create an efficient and conflict-free workplace.
· Undertakes tasks around performance management.
· Enhances job satisfaction by resolving issues promptly, applying for new perks and benefits, and organizing team-building activities.

Sr. HR Generalist في Brandivu
  • الإمارات العربية المتحدة - دبي
  • أكتوبر 2021 إلى أكتوبر 2022

· Responsible for planning and achieving organizational objectives.
· Creating Job Analysis according to each unit’s requirements
· Hiring candidates for the team based on the job analysis with end-to-end recruitment.
· Trained and upskilled employees about the company policies and business needs.
· Designed work policies according to labor law.
· Handled performance reviews and provided suggested enhancements.
· Ensured health and safety of the employees according to Civil Defense Authority standards.
· Planned incentive and reward system that best fits the employees.
· Managed the payroll counts monthly.
· Overseed the full onboarding and orientation process and reviewed the process for
enhancement.

Talent Acquisition Specialist في Teleperformance
  • الإمارات العربية المتحدة
  • سبتمبر 2018 إلى أكتوبر 2022

· Sourced candidates using different portals, networks, and community referrals.
· Screened CVs, and filtered applicants.
· Interviewed and assessed the candidate’s language, soft, and interpersonal skills.
· Performed Hiring, onboarding, and document processing for the selected candidates.
· Measured and reviewed hiring success levels and analyzed attrition causes.
· Worked on an ongoing process to raise the retention rate.
· Developed and managed to hire requisitions plan monthly, and quarterly.
· Had both remote, and live recruitment experience.
· Handled end-to-end recruitment solely and within a team.
· Applied and implemented the BEST R&S module on the recruitment process.
· Hired candidates locally and globally for several projects.
· Participated with C-level management forecasting and setting up the requisition annual plan.
· Got exposed to the applicant tracking system and tools similar to Taleo and HireVue.
· Prepared contracts and conducted sessions to interpret the non-common articles.
· Handled the payroll counts according to the incentives and pay scale of the organization.
· Created Complete onboarding and orientation process.

Technical advisor في Apple Inc
  • الإمارات العربية المتحدة
  • سبتمبر 2017 إلى سبتمبر 2018

Handled technical issues with Apple produce (iPhone, iPad, Mac, etc..)
· Addressed after-sales concerns and inquiries.
· Escalated emerging issues and reported user-specific issues.
· Handled escalations and extreme situations.
Best Achievement
Top performer according to customer satisfaction for 3 months in a row

HR Generalist في CTC Academy
  • مصر
  • أبريل 2016 إلى أغسطس 2017

(educational training center)
· Built close working relationships with employees within the business area to encourage an environment of
openness and trust.
· Provided Managers/Employees with best practices and legal guidance on all HR related topics
· Managed the New Hire and Leavers processes.
· Managed Local/International Mobility cases and liaised with Immigration Advisers and Compliance.
· Handled payroll and compensations.
· Partnered with Managers in the managing of short/long term teams plans from a performance enhancement
perspective.
· Supported the business during the mid/end year Talent Development process.
· Participated in systems improvement initiatives (i.e. Red Carpet Onboarding system - design and content)
· Trained and oversee the workload of HR Industrial Placement and HR Secretary.
Best Achievement
Handled onboarding and recruitment in 3 different branches for 17 different employees including 2 branch
managers in one month.

HR Coordinator في Recruitment agency
  • مصر
  • أبريل 2015 إلى مارس 2016

Report to Recruitment Supervisor
· Assisted different clients with recruitment, advertising/liaising with agencies/arranging interviews.
· Assisted with Employee Relations cases.
· Coordinated the new starter, lifecycle, and leaver processes.
· Provided first-line advice on HR-related queries.
· Conducted phone screening with potential candidates.
· Maintained accurate data on the System.

الخلفية التعليمية

بكالوريوس, Greek (classical)
  • في Ain Shams University
  • يونيو 2014

Had Greek and Latin studies

دبلوم, Human Resources
  • في The American University In Cairo
  • أبريل 2014

Studied the following: - Learning & Development. - Performance management. - Strategic management.

دبلوم, Human Resources
  • في The American University in Cairo
  • سبتمبر 2013

Studied the following: - Recruitment & selection. - Compensation & Benefits. - Organizational Behavior. - Employee Relations.

Specialties & Skills

Motivation
Strategic Management
Recruitment
Talent Management
Performance Management
RECRUITING
Screening CVS
FORECASTING
HUMAN RESOURCES
Marketing
Microsoft office
payroll
Customer Service
English
legalities

حسابات مواقع التواصل الاجتماعي

الموقع الشخصي
الموقع الشخصي

لقد تم حذف الرابط بسبب انتهاكه لسياسة الموقع. يرجى التواصل مع قسم الدعم لمزيد من المعلومات.

اللغات

العربية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

Trainer course (تدريب)
معهد التدريب:
(STEPS) Teleperformance
تاريخ الدورة:
June 2017
المدة:
22 ساعة

الهوايات

  • Chess
    I was ranked the top player in rapid tournaments for 2 years in a row (Faculty of Arts Aishams university Championship)