Information Technology System Administrator
Rolaco Holding Group
Total years of experience :19 years, 5 Months
1.Managing, directing & planning different projects consisting of various project teams.
2.Significantly contributed in implementing IT hardware, software and network devices which includes installation, maintenance and security standards, assisted in liaising with vendors & end-users so as to ensure up gradation of IT facilities keeping the productivity downtime low
3.Emphasis IT supports team for computer hardware, software and operating system in order to provide optimum performance to end users and minimize downtime & increase performance.
4.Working with senior management to propose, agree and deliver IT services to meet the business strategy requirements.
5.Play a key role in managing system administrator so as to install, configure, deploy and maintain user identity, secure authentication, firewalls, threat protection, e-mail domains / servers, Cluster, file servers, backup & storage systems, & attendance systems.
6.Pivotal with all remote sites and branch offices on all levels to resolve IT-related issues and recommend new IT solutions in a timely manner
7.Providing Technical Consultation for all companies subsidiaries.
8.Full LAN & WAN Support for Head Office and all Branches. Providing First and Second Level Help Desk Support for Jeddah, Riyadh and Dammam branches (+400 users).
9.Working with client departments to coordinate systems testing, installation, training and support.
10.Managing risks and issues, and modifies schedules when required
11.Installation and Configuration of Active Directory Domain on Windows 2012 Servers.
12.Installation and Configuration of MS Exchange 2010, MS Exchange 2013 Mail Server in cluster environment.
Implementation of Hyper-v 2012 Fail-over cluster in virtualization Environment.
13.Designed & Configured Data Center Room
Maintaining and update Active Directory 2012, MS Exchange 2010 & 2013 Server, Internal Application Server, DNS, DHCP, Firewall, Workflow system, Help desk ticketing and File Server.
14.Designing & implementation of Raised floor, Cooling system, Power Backup Solution, temperature control system & Fire Fighting system in Data Center.
15. Installation & configuration of HP Blade Server, HP SAN Storage, HP SAN Switch, Virtual Connect & HP MSL Tape Library.
16. Configuring & Managing HP Data Protector Backup solution, installation configuration & designing backup Jobs & Policy.
17. Consolidated the bandwidth requirement and negotiated with ISP's so as to avail higher bandwidths at a lower cost with backup links for fail over resulting lower down time for browsing & e-mail solutions
18.Configuration & Installation of Cisco Switches.
19. Configuration & Managing of Sophos UTM firewall, maintaining IT security policy, User browsing policy, Quota, & SSO. Monitoring daily executive reports for email usage, bandwidth usage based on the application used by users. connectivity of branches through UTM & VPN devices.
20. Managing office 365 administration.
Troubleshooting computer, network and software problems. Upgrading Operating Systems as needed to improve efficiency and consistency.
Upgrading Hardware Equipment as needed to improve reliability efficiency.
Responsible for the maitaining client support services.
Provide all levels of support for customer’s Employees (Windows, Network, Printers, etc…)
Maintain & update hardware, software and LAN inventory list and system documentation of computers, Printers and Network (Hubs, Switches, Servers etc.).