Customer Service Representative
Freight Systems
مجموع سنوات الخبرة :9 years, 2 أشهر
Give Customers a Hassle free shipments.
Arrange export for nominated shipments.
Quote the customer with the competitive prices.
Handling Middle East Customers (KSA, Kuwait, Bahrain, Oman & Jordan etc).
Convert Inquiries to Business.
Contact Potential Customers and obtain the Business.
Provide Weekly Reports.
Handling Air Export Nominations.
Handling Australia Sector Agents for nominated shipments.
Handling the Road Export Transportation.
Key Responsibilities:.
• Provide competitive Quotes for Clients & get the business.
• To arrange for the container release booking from Various Liner Services. (Maersk Line, Hapag Lloyd, COSCO, OOCL & ONE line).
• Meet Clients along with sales Executive or the HOD.
• Get information from the clients on the Volume Shipments.
• Update the monthly rate sheet to the customers.
• Maintaining a Track of the Export Containers.
• To maintain a smooth & valuable relations with the Customers.
• Assist the client with any additional request regarding the Shipments.
• Handling Personal Effects goods for Relocation companies.
• Serving as the main liaison between customers, management and sales team.
• Follow up with the operations & documentations on the status of the shipment.
Make Sales and Market New Products.
Meet the sales target
Generate sales report.
Arranging delivery of the products.
Analyze the Market Trends.
Contact potential customers.
Give Road presentations and arrange for Test Drive.
Provide the Loan Facilities available to customers
Standard