SENIOR CORPORATE TRAVEL CONSULTANT
BINGHAITH TRAVEL
Total years of experience :14 years, 9 Months
Greeting and assisting customers in a polite and courteous manner.
Coordinate transportation, and itineraries for domestic and international trips.
Attend to clients quires made both on the phone and via email.
Provide timely solutions of the customer queries, and ensure that problem does not occur again.
Monitored and communicate airline schedule changes and cancellations.
Preparing reports for Sales, LPO, Refunds, on daily and weekly basis.
Contributes to team effort by accomplishing related results as needed.
Regularly get in touch with the service providers and airlines to ensure smooth operation .
Proactive in sales to generate new business.
Trained and supervised New employees
Discuss clients requirement and provide advice on flights and itinerary.
Answer inquiries regarding information such as
schedules, procedures, and policies.
Generate daily sales report.
Promoting good will and maintaining the reputation of the company.