Manager - Sales & Services ( Consultant )
Zener Marine Services / Smartech Automation Solutions
Total years of experience :38 years, 8 Months
Handled various Techno - Commercial jobs in wide ranging fields of Electrical, Instrumentation & Control related
to onshore/ offshore Petroleum installations, Oil Refineries, Petro - Chemical Industries, Ocean going vessels,
Power Plants, Environmental Pollution Monitoring, Education, Training & Research.
My starting the career in repair / maintenance, entering in to design and development, continuing through
installation and commissioning and finally settling in to Sales has the advantage of knowing the pros and cons of
the products at each and every step. This transition helps in better understanding the needs of the customer before
suggesting the ideal packaged solutions with an emphasis on quality and cost effectiveness.
Effective means of communications and excellent inter personal relationship were maintained with clients for
success in sales.
Handled sales of various World Class Instruments, Systems and Services related to Oil field, Marine,
Environmental Pollution Monitoring, Material Testing, Power Generation and Distribution.
Interacting with Corporate clients, identifying their requirements, sourcing out cost effective solutions, providing
proposals in stipulated time limit, recommending specifications in to Tenders / Requisitions and follow up were
completed to the entire satisfaction of my clients.
Extensive after sales support is given paramount importance to retain customer loyalty, while coordinating the same
for optimum efficiency and utilisation of available resources.
I was responsible for Country wide operations, maintenance and support of Geoservices (Mud Logging) in India.
Mobilisation and Deployment of Personnel and Equipment at various rig sites, scheduling crew changes,
coordinating with oil companies, providing logistic support, business development were the key areas handled.
Always managed to clinch support in favour of my products by providing advance information that are close to
clients’ requirements.
RESUME
Established worldwide contacts with manufacturers for Instruments, Control Systems, Laboratory appliances and
oil field services.
Negotiated prices after convincing the need for lower introductory prices and competitiveness in open tenders.
Retained a long lasting Business relationship with many European and American Manufacturers / Suppliers and
Service Providers.
Effectively handled all kinds of Business Development and Partner Development Programs.
Conducted Training / Audio Visual Presentations for Clients and new recruits.
Marketing by word of mouth and repeat orders were always my best.
Participated in indispensable in house modifications where it was difficult to obtain spares for critical operations.
Sourcing of substitutes, testing at supplier’s premises, recommending modifications / alternatives, adaptation after
techno - commercial evaluation, purchase follow up, final assembly and field testing were initiated, streamlined
and successfully completed in such cases.
Worked in service / repair, maintenance and retrofit of Instruments and control systems.
Worked in teams where Installation & Commissioning projects were initiated, streamlined and completed on war
footing and in record time.
Undergone Training on Safety, Work Procedures, and Technical enhancement in TQM Environment.
Good in liaison, supervision, planning, marketing, logistic support, and timely execution of works in phased
manner.
Believe in delivering what is promised and promising what can be delivered.