CRM & Digital Marketing Supervisor
Universal Motors Agencies
Total years of experience :11 years, 3 Months
• Market CRM as an asset & support system to advance overall customer experience with the dealership
• Design and implement Direct marketing campaigns and integrate them with all sales mediums
• Introduce BTL promotion strategies to improvise the overall sales and support sales operations by increasing traffic.
• Customer data mining to identify segments and opportunities
• Analyzing customer data and make recommendations on sales, marketing and customer service initiatives.
• Measure and report performance of all digital marketing campaigns
• Finding of new projects from different resources.
• Project management, updating project status from time to time.
• Frequently coordinating with regional sales managers for assigning sales person for newly found opportunities.
• Preparing effective Business Strategies & Plans to increase Sales productivity
• Analyzing sales reports and providing suggestions to the Cost Centers.
• Continuously communicates the state of each assigned projects to all the project participants, stake holders and senior management.
• Manage and maintain customer database and ensure a consistent healthy level of data quality.
•Maintaining day to day transactions, Invoices payment.
•Keep track of Inventory, Accounts Payable, Accounts Receivable.
•Recording of Sales Statement dealing in cash & Credit.
•Preparing monthly Petty cash Book Expenditure statements.
•Preparing monthly Receipts and payments Accounts.
•Reviewing employee’s monthly payroll & miscellaneous statements.