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Abdulalim Nassir, Credit & Collection Manager

Abdulalim Nassir

Credit & Collection Manager·National Water Company

Saudi Arabia

Master's degree, Management

Work experience

Total years of experience: 25 years, 5 months

Credit & Collection Manager

July 2015 - Present

National Water Company

Jeddah, Saudi Arabia

July 2015 - Present

1. Foster collection functions through clearing the vision & mission, and automating collection operations.
2. Work closely with the Billing Department to maximize revenue KPI, and timely resolve customers’ complains.
3. Maintain high level of cash flow (KPI target) to ensure adequate liquidity as long as making recommendations as appropriate.
4. Set yearly KPIs in coordination with Executive Management along with recovery plan in case of targets lagging.
5. Continuously evaluate high-risk accounts along with Risk-Mitigation plan.
6. Work closely with Executive Management to ensure implementation of collection best practices in terms of policies, procedures, and collection indicators.
7. Improve continuously “Maturity Level” of department through sustaining key business elements (culture- people-technology).
8. Create a healthy environment workplace for team members through proper delegation, motivating, on-going training, and fair appraisal.

Company industry:
Utilities
Job role:
Customer Service and Call Center

Project Head of Communications & Control Centers

January 2012 - June 2015

Siemens

Jeddah, Saudi Arabia

January 2012 - June 2015

1. Responsible for projects KPIs (revenue, cash-in, profit) of Communications and Control Centers Business.
2. Assess project's feasibility (in terms of cost, delivery time, project complexity) along with sales team during bidding stage.
3. Monitor daily activities of execution and actively intervene whenever needed.
4. Ensure all projects are executed according to Siemens methodology and meet company’s standards.
5. Enhance “Change Management” and “Ownership” approaches all the time by adapting on-going initiatives.
6. Draw a “Plan Strategy” of Communications Business describing objectives and approaches on yearly basis.
7. Drive profitability of communications business through defining strategic business trends.
Conduct Project Review Meeting (PRM) to monitor projects milestones.
8. Monitor customer satisfaction regularly through on-going questionnaires.
9. Establish healthy relationships with business units across organization.
10. Coordinate continuously with HR to attract talented candidates.

Company industry:
Electric Power Production & Transmission
Job role:
Engineering

Project Manager

January 2009 - December 2011

Siemens

Jeddah, Saudi Arabia

January 2009 - December 2011

1. Execute multi Telecom projects with accordance of PM@Siemens methodology and international standards as well.
2. Prepare project Plans for Quality, Communications, Risk, Procurement, and site activities.
3. Design project work packages, tasks, milestones, and deliverables.
4. Prepare claim, and change order strategy,
Identify potential risks, opportunities and prepare contingency plan in case of any variation in project scope.
5. Ensure proper Engineering submittals to concerned consulting party with securing approval in due time.
6. Review project Bill of Materials, and arranging purchase requests through SAP system.
7. Negotiate products prices with procurement Dept. to ensure lowest cost as possible.
8. Direct production center during production phase as per provided submittals and monitor production process on daily basis.
9. Coach Technical team to implement a timely site activities and according to Siemens quality standards.
10. Manage and streamline day to day operations of all project aspects.
11. Liaise communications during execution stage between all stakeholders including, client, consultant, designing, sales, procurement Dept., production center, logistic Dept., and commercial Dept.
12. Tracking project payments and expenses regularly during project cycle to ensure the financial solidity of the project.
13. Maintaining frequently look to improve operation processes.
14. Building cordial relationships with clients based on trust and honest toward success of our company.

Company industry:
Electric Power Production & Transmission
Job role:
Engineering

Technical Auditor

January 2001 - December 2008

Ministry of Interior

Jeddah, Saudi Arabia

January 2001 - December 2008

1.Participating in "Designing Electronic Collection System” for General Directorate of Passports.
2. Monitoring daily operation activities of revenue.
Reviewing revenue reports for accuracy; daily with relevant Banks, monthly with Saudi Monetary Agency (SAMA), and yearly with Ministry of Finance and General Auditing Bureau.
3. Conducting regular internal audit to ensure regulatory compliance and identify risk areas.
4. Preparing a yearly contingency plan for the agency.
5. Responsible for training staff and providing technical support related to collection system.

Company industry:
Public Administration
Job role:
Engineering

Education

Indiana State University

January 2000

January 2000

Master's degree, Management

United States

Indiana State University

January 1998

January 1998

Bachelor's degree, Electronics and Communication Engineering

United States

GPA (point): 3.67 out of 4

GPA (point): 3.67 out of 4

Skills

Production
Expert
Production
Expert
Materials
Expert
Materials
Expert
International Standards
Expert
International Standards
Expert
Order
Expert
Order
Expert
Operation
Expert
Operation
Expert
MS Office (Word, Excel, Power Point)
Expert
MS Office (Word, Excel, Power Point)
Expert
SAP - data processing
Intermediate
SAP - data processing
Intermediate
MS Project
Expert
MS Project
Expert
Production
Expert
Production
Expert
Materials
Expert
Materials
Expert
International Standards
Expert
International Standards
Expert
Order
Expert
Order
Expert
Operation
Expert
Operation
Expert

Languages

English
Expert
Arabic
Native Speaker

Memberships

National Honor Society, Kappa Psi

Member

December 1998

Training and Certifications

Training
People and Business Strategy / Change Managment
Siemens Academy

Hobbies

  • Reading