POS Technical Support
GEIDEA
Total years of experience :5 years, 1 Months
Fixed and install system hardware, software and suggested.
Removed and replaced malfunctioning components to correct hardware
problem.
Followed up with clients to ensure optimal customer satisfaction
following support engagement and problem resolution.
Demonstrated professionalism and courtesy with customers while
working to resolve complaints, problems or respond to questions.
Uploaded new software rolled out updates and applied patches to
devices.
Dealing with E-pos ticketing system, preventive maintenance & S/H
troubleshooting
Coordinate and distribute the work among the team members and also support the supervisor of the region to do some administrative work and also to communicate directly with other departments to solve some of the problems facing the maintenance team.
Maintenance and installation of points of sale devices and provide all services required by the client and related needs .
installing and configuring computer hardware operating systems and applications.
monitoring and maintaining computer systems and networks.
troubleshooting system and network problems and diagnosing and solving hardware or software faults.
replacing parts as required.
providing support.
قسم نظم المعلومات الإدارية إلى تطبيق مبدأ الإدارة الحديثة من خلال توظيف نظم المعلومات في المجالات الوظائفية المتعددة المكونة لبيئة الأعمال التجارية أو غير التجارية (الحكومة الالكترونية وتطبيقاتها ). ويركز القسم على مبدأ الدمج ما بين الجانب النظري والجانب العملي في المنهاج المقرر لتخصص نظم المعلومات الإدارية بالإضافة إلى توفير بيئة بحثية تطبيقية من اجل المساهمة في محاكاة الطالب لدوره في سوق العمل .