Abdulaziz Almusallam

Providing supply chain solutions to the clients after studying and understanding all aspects of their needs.
Exploring new business opportunities, drive new business growth and formulating business solution per the account requirements in KSA
Identifying, developing and building business networks and relationships with all client's contact levels to retain and penetrate into the account.
Managing with internal and external stakeholders to drive for success on business and collect reference business intelligence for revaluation
Taking the lead of a business project or campaign to formulate business strategy, execution and monitoring to deliver the expected result.
Managing the business development team and delivering the required training to help the team to achieve the business target.

• Developing and maintaining a strategic relationship with current clients and identifying
opportunities for potential clients for our product compliance and quality management
solutions.
• Providing training, guidance to the clients, suppliers to make sure all the requirements are
understood and will be fulfilled to meet the Saudi government requirements.
• Contacting potential clients to establish a business relationship and meet with them to
establish a relationship.
• Developing a new sales pipeline and utilizing various techniques to win the deals.
• Researching the market about the latest and creating new opportunities to expand the
business.
• Collaborating with sales and design team to ensure requirements are met, such as sales
numbers and profit goals
• Preparing business development reports, conducting data analysis to maximizing the
clients targeting results.
• Building a strong understanding of company products or services as well as business
position and competition to keep business competitive.

• Developing a strategic partnership with key manufacturers to ensure
successful business growth in the assigned region.
• Conducting market research to stay up-to-date on market trends, impacts,
and key players' activities globally and domestically.
• Developing and maintain strong relationships with internal and external
stakeholders to ensure optimal performance.
• Preparing a brand's marketing plan and enhancing the presence of the
product in the market by conducting product penetration strategies.
• Preparing and managing the company key events, exhibitions, seminars
to create brand awareness and open new business opportunities.
• Developing training programs to increase the products/services
knowledge.
• Deploying knowledge and brand awareness programs internally and
externally.
• Conducting periodic products/brands performance evaluations and
analyzing any significant changes in the product demands.
• Maintaining strong relationships with the current supplier and identifying
new prospects to develop a potential business relationship.
• Forecasting and analyzing the sales report, inventory history, competitors'
activities to identify business needs and fulfill the market demands.

• Lead strategic initiatives by developing new programs to enhance the CRM and sales support activities that including; establishing contact center, conducting a mystery shopping program, developing voice of customer program, implementing leads generation program, and managing telemarketing activities.
• Operate as a lead point of contact for all matters specific to customers, build and maintain strong, long-lasting customer relationships, develop a trusted advisory relationship with key accounts in several industries including oil & gas, petrochemicals, FMCG, and other industries.
• Manage and solve conflicts with clients, use alternative dispute resolution methods which includes mediation and arbitration to resolve conflicts with clients to ensure effective business relations.
• Recruit, develop and coach the team to meet or exceed specific target for continuous improvement.
• Manage the implementation of Oracle CRM application by involving in configuring the tool to align with the sales, marketing, and customer service process and the business requirements.

• Delivered lectures, seminars and courses; designing, preparing and
developing teaching materials.
• Participated in the development of the course curriculum and the
production of high-quality teaching and learning resources, including
resources in electronic formats.
• Developed community engagement programs, delivering training courses,
and involving in committees. Developed and implemented new methods
of teaching to reflect changes in research.

-Delivered lectures, seminars and tutorials; designing, preparing and developing teaching materials.
- Developed, designed and taught several business courses including; principles of management, marketing, HR management, applications in HR and communications skills.
- Undertook continuous professional development, participating in staff training activities.
- Developed community engagement programs, delivering training courses, and involving in committees.
- Developed and implemented new methods of teaching to reflect changes in teaching and research.

• Awareded for exceeding the sales target by 350% of the team annual target. STC 2012.
• Received outstanding performance appraisals for consistently meeting and exceeding sales targets for 3 years.
• Managed and developed a top performing team in the provision of best in class customer service; promoted high value product and service solutions in alignment with customer need to increase profitability.
• Conducted in-depth analysis to pinpoint deficiencies and introduced comprehensive business development strategies with key objectives to drive growth.
• Analyzed customer feedback and designed a successful marketing strategy to cultivate new customer streams and improve sales and customer service targets.