Abedalaziz Alshnaigat, Sales Support Officer

Abedalaziz Alshnaigat

Sales Support Officer

Orange - Jordan

Location
Jordan - Irbid
Education
Bachelor's degree, Management Information System
Experience
8 years, 9 Months

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Work Experience

Total years of experience :8 years, 9 Months

Sales Support Officer at Orange - Jordan
  • Jordan - Irbid
  • My current job since March 2023

Create New Agent to be representative for Orange Money in his area.
 Assist new agent to how they will work with orange money.
 Make a training for new agents to let them know how they will deal
with orange money application.
 Follow up the work in field and make a new plan for our new agent.

Sales Support at Orange Distributer (Golden Mark)
  • Jordan - Irbid
  • September 2021 to March 2023

Create New Agent to be representative for Orange Money in his area.
 Assist new agent to how they will work with orange money.
 Make a training for new agents to let them know how they will deal
with orange money application.
 Follow up the work in field and make a new plan for our new agent.

Project officer at MercyCorps
  • Jordan - Irbid
  • August 2017 to December 2018

• Assist the Field Coordinator in all operations related to Strengthened protection of displacement-affected populations living in host communities in Jordan project implementation, including cash distribution, data collection and analysis.
• Conduct an assessment for the most vulnerable refugees and identified those in need for RCA and ECA.
• Work with Women’s Refugee Commission and Refugee Point on Self Resilience Tools.
• Make the service mapping to the CBO’s and other NGO’s to know all the assistance they provide.
• Make relationships with CBO’s and other NOG’s around us to work with them.
• Work With UNHCR on RAIS data base and AIM
• Deal with (VAF, ODK, ONA and Comcare).
• Monitor the cash distribution process.
• Coordinate with local CBO and authorities in Irbid on identification and selection of refugees without or with limited documentation and the impact on their access to services.
• Collect and Analyze data in the field.
• Provide monitoring of cash distribution for vulnerable households during the winter season.
• Contribute to monitoring and evaluation efforts including monitoring, data collection, analysis, report writing
• Provide support for organizing visits, meeting, events, trainings and workshops
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.
• Other duties as assigned. ( Additional Responsibilities)
• Data Base Focal Point
• Out Reach Focal Point
• Monitoring outreach team-
• Focus group activity ( prepare the focus group activity, facilitate and translated
• Information Provision Activity
• Outreach report
• Data Report
• Distribution Activity

Field Monitor at MercyCorps
  • Jordan - Irbid
  • April 2017 to July 2017

• Assist the Project Officer in all project activities to ensure the successful implementation of the project.
• Conduct outreach to vulnerable Syrians
• Identify extremely vulnerable Syrian households as potential beneficiaries of rental, NFI, and cash assistance
• Identify extremely vulnerable Syrian households as potential beneficiaries of additional assistance, as instructed by Officer and Manager
• Assist to coordinate the team effort of conducting field visits and extensive outreach to the Syrian refugee community and identify households with special needs
• Ensure that detailed outreach case files are prepared and filed in hard and soft copies for all interviews conducted, and make specific recommendations on vulnerabilities that need immediate attention.
• Highlight the specific needs of the client and prepare explanations and justifications for inclusion or exclusion of potential clients for provision of specific services.
• In coordination with the Project Officer, facilitate the link and the referral of the clients to various organizations for appropriate service provision.
• Participate in weekly team meetings to reach program decisions on potential clients.

social case worker at international Catholic migration comission
  • Jordan - Irbid
  • October 2014 to August 2016

• Assist the Project Officer in all project activities to ensure the successful implementation of the project.
• Conduct outreach to vulnerable Syrians
• Identify extremely vulnerable Syrian households as potential beneficiaries of rental, NFI, and cash assistance
• Identify extremely vulnerable Syrian households as potential beneficiaries of additional assistance, as instructed by Officer and Manager
• Assist to coordinate the team effort of conducting field visits and extensive outreach to the Syrian refugee community and identify households with special needs
• Ensure that detailed outreach case files are prepared and filed in hard and soft copies for all interviews conducted, and make specific recommendations on vulnerabilities that need immediate attention.
• Highlight the specific needs of the client and prepare explanations and justifications for inclusion or exclusion of potential clients for provision of specific services.
• In coordination with the Project Officer, facilitate the link and the referral of the clients to various organizations for appropriate service provision.
• Participate in weekly team meetings to reach program decisions on potential clients.
• Attend regular coordination meetings in Al-Mafraq, and Irbid, if assigned by the Project Officer.
• Participate in trainings as necessary
• Advocate with service providers for the inclusion of vulnerable families.
• Coordinate with other programs serving refugees and asylum-seekers that may be complementary or synergistic.
• Assist in the preparation of regular progress narrative reports and assist in the preparation of quarterly donor reports
• Any other duty assigned by the Project Officer

• Assist with various administrative duties, as required by the supervisor

• Establish good and regular communication with project beneficiaries, ICMC partners and various service providers
• Establish good communication and coordination with all ICMC departments and project staff.
• Acting as project officer whenever the PO is not available

Database Administrator and Data Entry Officer at International Catholic Migration Comission
  • Jordan - Irbid
  • February 2014 to October 2014

Make all reports as weekly, monthly and quarterly.
Interviewing data entry candidates
Make all data entry exams
work as data entry
Make Queries to make all reports
Merge all separated databases to be one data base

Data Entry Officer at Abdallah Akeel and Sons Company
  • Jordan - Irbid
  • April 2012 to June 2013

Work as a data entry officer

Cashier at Irbid Mall
  • Jordan - Irbid
  • June 2010 to November 2010

Education

Bachelor's degree, Management Information System
  • at Jadara University
  • June 2013

Management Information System

Specialties & Skills

Customer Service Skills
Communication Skills
Interpersonal Skills
Microsoft tools
Internet
Communication Skills
Time Management
Database Skills
Computer Skills
Problem solving

Languages

Arabic
Expert
English
Expert
Turkish
Beginner

Training and Certifications

Functional Skills (Training)
Training Institute:
Princess Basma Community Development Centre
Date Attended:
March 2012
Duration:
32 hours
Standard operating procedures (SOPs) (Training)
Training Institute:
IRC
Date Attended:
January 2015
Duration:
8 hours
First Aid (Training)
Training Institute:
ICRC
Date Attended:
January 2015
Duration:
16 hours
Protection Induction Program (PIP) (Training)
Training Institute:
UNHCR
Duration:
8 hours
Communication skills and stress management (Training)
Training Institute:
International Relief and Development (IRD)
Date Attended:
January 2015
Duration:
8 hours
LGBT (Training)
Training Institute:
UNHCR
Date Attended:
January 2014
Duration:
8 hours