Swift Investigations Officer
Burgan Bank
Total years of experience :11 years, 3 Months
o Job Description
• Balancing credit/debit Nostro accounts related to the funds transfer unit
• Communicating with correspondent banks through authenticated messages
• Refunding returned funds
• Registering and filing solved/unsolved case
o Job Description
• Supervisor - 3 teams (Sales, Service, Survey) for call quality assurance.
• Call Center Internal Audit Officer.
• Monthly commission reports.
• Daily evaluations of team members.
• Weekly motivational presentations.
• Writing weekly reports.
• Graduated from The American University of The Middle East (2011-2013) GPA 3.08 o Bachelors Degree in Finance (2013)
o Diploma Degree In Finance (2010) o Deans List (GPA 3.6) American College of The Middle East.
• Graduated from The Universal American School (1998-2009)