Customer Service Representatives
Almuzaini exchange
Total years of experience :9 years, 0 Months
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Responsible for any incoming message from our dealing banks what are the remittances that are pending and give amendments or cancellation as per customer request. Responsible for any branch inquiries and working as a back office works.
Responsible for all shelf tag availability, print out of weekly signages and to ensure of its visibility to the customers. Responsible for mid term and year end inventory controller. And also making stock adjustment using SAP application. Making every day minus sales as a regular basis. Also ensuring the stock availability of the stores items and products. I make also the manager’s report as per directed.
Responsible for communication with clients, efficiency and the resolution fo transportation isaues. Amd also resposible replying all clients with email with thier requested documents to be attached. Responsible for making sure stocks nd supplies or products are processed the delivery on warehouse systems efficiently and surely,
responsible for checking of all products availability and its quality as well. Responsible for checking and receiving incoming stocks specially if it is accurate to the ordered products. Responsible for proper cash handling and making deposits for every day sales and transactions. Responsible also for making daily schedules as well as the cleanliness and orderliness of the store if is following the company standards. Responsible for customer complaint and their needs as well.
Average score