محمد عبد

• Drive go-to-market strategies to expand DR SULTAN’s advisory offerings in Zakat, Tax, AML, Compliance, Risk Management, and Internal Audit across public and private sectors.
• Source, qualify, and close strategic partnerships with corporates, family offices, and government entities, driving new revenue pipelines and long-term advisory engagements.
• Package and commercialize AI-enhanced compliance solutions (AI-powered analysis, automated Zakat & tax calculations, and real-time reporting dashboards) into tailored client proposals.
• Lead targeted outreach campaigns via LinkedIn, events, and client referrals to generate and nurture high-value leads; manage the sales pipeline through the CRM to forecast and report conversion metrics.
• Coordinate with subject-matter experts, consultants, and delivery teams to ensure smooth onboarding, high-quality deliverables, and client satisfaction.
• Prepare and present proposals, RFP responses, and commercial offers, ensuring alignment with client requirements and internal profitability goals.
• Collaborate with the marketing and strategy teams to produce thought leadership content (insights, case studies, success stories) to position DR SULTAN as a leader in AI-driven professional and regulatory consulting.
• Contribute to the digital transformation of the sales process by introducing CRM automation, proposal templates, and structured follow-up workflows to enhance operational efficiency.
• Support revenue reporting and pipeline analytics, providing management with insights on deal performance, conversion trends, and sector-specific growth opportunities.
• Participate in industry events and regulatory workshops, strengthening brand visibility and network reach across the compliance and consulting ecosystem.

• Met and exceeded monthly and quarterly sales targets through consultative selling and strong pipeline management.
• Proactively generated new business leads and supported marketing-driven campaigns, including product demos and presentations.
• Managed CRM systems (Odoo CRM) to track sales activities, maintain client records, analyze pipeline health, and prepare accurate business forecasts.
• Conducted market research and customer profiling to refine lead targeting, improve conversion rates, and identify emerging industry trends.
• Collaborated closely with the marketing team to optimize campaigns (e.g. messaging, channels, timing), ensure brand visibility, and align sales-marketing efforts.
• Negotiated contracts and pricing with key clients, ensuring profitability and long-term value.
• Developed and maintained relationships with strategic partners or channel resellers.
• Delivered quarterly performance reports and presented them to senior management or stakeholders.
• Initiated or helped implement process improvements (e.g. lead scoring, follow-up workflows) that increased sales efficiency or reduced lead response time.
• Provided feedback to the product / tech teams on customer requirements or product improvements based on client interactions.

• Achieved 125-140% of sales targets consistently through solution-based selling and
performance tracking.
• Conducted live product demos, needs-based consultations, and personalized follow-ups,
resulting in a 35% increase in student enrollments.
• Expertly used Zoho CRM and Meritto for tracking leads, forecasting, and managing the
complete sales lifecycle.
• Partnered with the marketing team to design tailored outreach campaigns based on customer
personas.
• Provided ongoing support to clients post-sale to ensure satisfaction, reduce churn, and identify
upselling opportunities.
• Mentored a team of 15 junior associates on CRM best practices, customer communication, and
reporting techniques.
• Increased student renewal rate by 28% through timely engagement and automated follow-ups.
• Launched micro-targeted email drip campaigns to increase lead-to-conversion ratio by 22%.

• Generated leads and scheduled appointments for businesses across Australia using telephone outreach, email campaigns, and
data analysis tools, resulting in a notable 20% enhancement in customer acquisition rates.
• Successfully engaged with small businesses to facilitate their transition onto our partners ecommerce/CRM platform,
contributing to a commendable 15% surge in platform utilization.
• Cultivated and maintained strong customer relationships by providing tailored and customer-centric solutions, reflecting in an
impressive 95% customer satisfaction rate.
• Consistently achieved the milestone of generating over 50 qualified leads on a monthly basis, demonstrating a proactive
approach towards sales prospecting and lead generation.
• Actively collaborated with team members to fulfill organizational objectives and consistently met weekly targets, showcasing
effective teamwork and goal-oriented mindset.
• Leveraged CRM systems proficiently to initiate contracts with decision-makers, gather qualifying information, and coordinate
appointments for the sales team, streamlining sales processes enhancing efficiency.
• Managed multiple projects concurrently, efficiently organizing sales schedules and customer appointments using Google
Calendar, ensuring smooth coordination and timely execution.
• Conducted daily follow-up calls and information gathering activities to identify the most promising for our products and each Specialized key decision-makers such as CEOs, CFOs, Founders, Owners, Directors, and stakeholders, effective and

• Managed B2B international sales (Australia, UK), consistently generating 50 qualified
leads/month.
• Conducted in-depth customer profiling and segmentation to improve targeting and increase
conversion by 20%.
• Enhanced customer onboarding experience by offering CRM support and training.
• Organized webinars and virtual events for client acquisition and brand visibility.
• Implemented CRM-driven campaigns that automated follow-ups, tracked KPIs, and enhanced
lead nurturing.
• Collaborated with product and operations teams to fine-tune offerings based on customer
feedback.
• Negotiated contracts with enterprise clients leading to a 15% increase in average deal size.
• Improved cross-functional sales documentation and handover procedures using cloud-based
tools.