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ABDULHAKEEM FATTAH, SENIOR SUPPORT SPECIALIST

ABDULHAKEEM FATTAH

SENIOR SUPPORT SPECIALIST·BAE SYSTEMS TAIF

Saudi Arabia

Diploma, ENGLISH LANGUAGE

Work experience

Total years of experience: 31 years, 11 months

SENIOR SUPPORT SPECIALIST

July 1994 - Present

BAE SYSTEMS TAIF

Altaif, Saudi Arabia

July 1994 - Present

I have provided full support to tactical units of the draft administrative rule at King Abdullah Air Base in Jeddah until the project was completed.

• I have provided full support to WATCHMAN (RADAR) system KFdAB.
• Successfully worked with Peace Sun and Peace Hawk Project as public relations representative for more than five years.

• Worked extensively with BAE Systems on multiple projects including Al-Yamamah project, SBDCB and Typhoon SALAM Project so far.

• The management and administration of Base Passes for both Saudi National and EEs.

• The main point of contact for Married Families Scheme (MFS).
• I currently manage and control the issue of Family Visit Visa applications along with Extended Family Visit application.
• The processing of all New Arrivals into Kingdom including delivering the New Arrivals Induction Brief and the processing requirements of the issuing of Iqama
• The daily dealing with all External Affairs Matters and liaison with this government Dept.
• Dealing with all BAE Personnel and Management Executives on both CMS and non CMS Contracts.
• I successfully manage the liaison between the Support Services and the Human Resource Department.
• Responsible for management of VIPs visit Kingdom wide.
• I successfully managed and co-ordinate all British visit visa application between Saudi Foreign Ministry and Saudi Embassy in London.
• Personally responsible and authorised for access to the Government website for the Issue of all Visas via (Muqeem) website by Saudi Ministry Of Interior.
• I successfully manage, train and support all Saudi National employees on Employee Personal Development Review (ePDR) system.
• Team Leader responsible for Supervising and mentoring 6 employees, Saudi Nationals.
• I successfully manage, a commodation for the company.

Company industry:
Business Support Services
Job role:
Customer Service and Call Center

Education

BELL COLLEGE

February 1986

February 1986

Diploma, ENGLISH LANGUAGE

United Kingdom

GPA (percentage): 72%

GPA (percentage): 72%

Certificate of Appreciation Operation Desert Shield (OP Desert Storm). •F5 Technical Support Project (Certificate of Appreciation). • Certificate of Appreciation (Technical Units) KAAB Jeddah.

Skills

Administrative Support
Expert
Administrative Support
Expert
MS Word
Intermediate
MS Word
Intermediate
Power Point
Intermediate
Power Point
Intermediate
Outlook
Expert
Outlook
Expert
Public Relations
Expert
Public Relations
Expert
Personal Service
Expert
Personal Service
Expert
HR Service Delivery
Expert
HR Service Delivery
Expert
Word
Intermediate
Word
Intermediate
Excel
Intermediate
Excel
Intermediate
Administrative Support
Expert
Administrative Support
Expert
Public Relations
Expert
Public Relations
Expert
Personal Service
Expert
Personal Service
Expert
HR Service Delivery
Expert
HR Service Delivery
Expert

Languages

English

Expert

French

Beginner

German

Beginner

Memberships

BAE SYSTEMS

MANAGEMENT

July 1994

Self Training Devolopement

HR & SS

January 2010

Training and Certifications

Training
• Basic Fire Awareness
BAE Systems
Dec 2009
• Team Leading
BAE Systems
Aug 2000
• Introduction to HR for Line Managers
BAE Systems
Mar 2011
• Sickness Absence Management
BAE Systems
Feb 2010
• Support Services Workshops
BAE Systems
Jan 2008
• Communication Skills
BAE Systems
Feb 1999
• SAP R/3 Course
BAE Systems
May 1996
• ODT Course
BAE Systems
Jun 1998
• Problem Solving & Decision Making Techniques
BAE Systems
Oct 2006
• Interview Techniques
BAE Systems
Apr 2011