Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Abdulhameed Saqer, Customer Service Representative

Abdulhameed Saqer

Customer Service Representative·Burgan Bank

Kuwait

High school or equivalent, ادبي

Work experience

Total years of experience: 9 years, 7 months

Customer Service Representative

January 2018 - September 2023

Burgan Bank

Al Kuwait, Kuwait

January 2018 - September 2023

• Delivered excellent service by addressing customer
inquiries and concerns.
• Provided high-level calls quality
• Managed and responded to customer interactions
via social media platforms.
• Promoted banking services and supported digital
platform usage.
• Maintained accurate records and followed
compliance standards.

Company industry:
Banking
Job role:
Customer Service and Call Center

Officer – Retention Department

January 2016 - June 2017

Viva Telecommunications Company (STC)

Al Kuwait, Kuwait

January 2016 - June 2017

• Handled escalations and offered personalized
solutions to retain clients.

Company industry:
Telecommunications

Call Center Senior Agent

September 2013 - January 2016

Viva Telecommunications Company (STC)

Al Kuwait, Kuwait

September 2013 - January 2016

• Assisted junior agents and supported team leaders
with daily operations.

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Education

Kuwait Private School

January 2007

January 2007

High school or equivalent, ادبي

Kuwait

Skills

Call Center Management
Expert
Call Center Management
Expert
Call Center
Expert
Call Center
Expert
Telecommunications
Expert
Telecommunications
Expert
Banking
Expert
Banking
Expert
Customer Service
Expert
Customer Service
Expert
MS
Expert
MS
Expert
customer service
Expert
customer service
Expert
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
BANKING SERVICES
Intermediate
BANKING SERVICES
Intermediate
CUSTOMER RETENTION
Intermediate
CUSTOMER RETENTION
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
SALES
Intermediate
SALES
Intermediate
SALES SUPPORT
Intermediate
SALES SUPPORT
Intermediate
TELECOMMUNICATIONS
Intermediate
TELECOMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CRITICAL THINKING
Intermediate
CRITICAL THINKING
Intermediate
PUBLIC SPEAKING
Intermediate
PUBLIC SPEAKING
Intermediate
SOCIAL MEDIA
Intermediate
SOCIAL MEDIA
Intermediate

Languages

English

Expert

Arabic

Native Speaker

Training and Certifications

Certifications
Operational Risk Management
Sales Training for Rising Leaders
Sales Training for Established Leaders
AML & CFT Training
Cybersecurity Course
English Reading & Writing Skills – Level 1 & 2
Employee of the Year
Employee of the Year
Bank customer protection guide
Operational risk management
Compliance awareness program
Operational Risk Management
Anti-Fraud Awareness
Sales Training for Rising Leaders
Sales Training for Established Leaders
Anti money laundering / combating the financing of terrorism
Cybersecurity Course
English Reading & Writing Skills – Level 1 & 2