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Abdulkarim Al Zahrani, Sales & Business Development Manager

Abdulkarim Al Zahrani

Sales & Business Development Manager·AZM X,

Saudi Arabia

Bachelor's degree, English literature

Work experience

Total years of experience: 12 years, 11 months

Sales & Business Development Manager

January 2026 - Present

AZM X,

Riyadh, Saudi Arabia

January 2026 - Present

Lead sales and business development initiatives to grow the companys market presence.
Identify and develop new business opportunities and strategic partnerships.
Manage the full sales cycle from lead generation to contract closure.
Build and maintain relationships with key clients and decision-makers.
Collaborate with internal teams to deliver tailored solutions to clients.

Company industry:
IT Services

Key Account Specialist

September 2017 - Present

Nestle

Riyadh, Saudi Arabia

September 2017 - Present

اخصائي مبيعات لكبار العملاء - Key account specialist

Company industry:
Sales Outsourcing
Job role:
Sales

Key Account Manager

January 2023 - December 2025

Samsung Electronics,

Riyadh, Saudi Arabia

January 2023 - December 2025

Develop and execute strategic account plans to drive revenue growth and expand market share
within assigned key accounts.
Build and maintain strong relationships with key stakeholders, understanding their business
needs and aligning company solutions accordingly.
Collaborate with internal teams to ensure timely delivery of products and services, and provide
regular updates on account performance and opportunities.
Conduct market research and analysis to identify new business opportunities and stay ahead of
industry trends.
Negotiate contracts and agreements to maximize profitability while maintaining client
satisfaction.
Proactively address any issues or concerns raised by clients to ensure a positive customer
experience.
Monitor sales performance and adjust strategies as needed.

Company industry:
Industrial Production

Key Account Specialist

October 2017 - January 2023

Nestlé,

Riyadh, Saudi Arabia

October 2017 - January 2023

Orchestrated the strategic alignment of Nestlés strategy with customer needs, driving the
development of mutually beneficial business opportunities.
Achieved remarkable success in maximizing both short- and long-term sales and profitability,
while concurrently fostering enduring relationships with customers.
Demonstrated meticulous focus on distribution and availability, ensuring that in-store activities
consistently translated into sales.
Leveraged advanced analytical skills to gather and analyze customer trends, needs, and
competitor information, thereby informing strategic decision-making processes.
Executed the development, negotiation, implementation, and monitoring of customer-specific
strategies, all meticulously aligned with brand objectives.
Successfully cultivated long-term, mutually beneficial professional relationships with
customers, underscoring a steadfast commitment to excellence and driving sustained business
growth.

Company industry:
FMCG

Sales Supervisor

August 2014 - August 2017

Almarai

Riyadh, Saudi Arabia

August 2014 - August 2017

Sales Supervisor of Alyoum - Poultry. I have experience in different areas which allow me to gain knowledge in distribution and customer focus to achieve and improve the margin.

Company industry:
Sales Outsourcing
Job role:
Sales

Sales Supervisor

October 2014 - January 2017

Almarai company,

Riyadh, Saudi Arabia

October 2014 - January 2017

Strategic Sales Leadership: Orchestrated strategic sales initiatives resulting in a 20% increase
in market share within the first year of tenure.
Team Performance Enhancement: Implemented targeted training programs and performance
incentives, leading to a remarkable 30% improvement in sales team productivity and exceeding
revenue targets.
Customer Relationship Cultivation: Fostered strong relationships with key accounts, resulting in
a 25% increase in customer retention and enhanced brand loyalty.
Market Expansion: Successfully penetrated new markets and channels, driving a 15% increase
in sales volume and expanding our market reach.
Operational Efficiency: Streamlined sales processes and optimized resource allocation,
reducing operational costs by 20% while maintaining high levels of customer satisfaction.
Innovative Sales Strategies: Spearheaded the introduction of innovative sales strategies and
product promotions, resulting in a 10% increase in average transaction value and bolstering
brand visibility.

Company industry:
FMCG

Receptionist

January 2011 - January 2012

Al Faisaliah Hotel

Riyadh, Saudi Arabia

January 2011 - January 2012

I worked for Al Faisaliah Hotel in front office department as a receptionist which taught me to never say No to a customer and focusing Customers care.I worked for a year from 2011 to 2012 while i was in collage.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Front Office (Receptionist)

January 2011 - January 2012

Al Faisaliah Hotel,

Riyadh, Saudi Arabia

January 2011 - January 2012

Implemented efficient check-in: Reduced wait times by 25% with positive guest feedback.
Optimized room assignments: Maximized occupancy, minimized peak wait times.
Proactive guest engagement: Boosted upsell revenue by 20%, enhanced guest satisfaction.
Efficient issue resolution: Achieved 90% guest satisfaction, recognized for exemplary
service.
Streamlined administrative processes: Reduced paperwork by 30%, improved front desk
efficiency.
Meticulous front desk management: Enhanced lobby presentation by 15%, positively
influenced guest perception.

Company industry:
Hospitality & Accomodation

Education

University of King Saud in Riyadh

May 2014

May 2014

Bachelor's degree, English literature

Saudi Arabia

GPA (point): 2.50 out of 5

GPA (point): 2.50 out of 5

I hold a bachelor's degree from the Department of English literature from the University of King Saud in Riyadh.

King Saud University.

January 2014

January 2014

Bachelor's degree, English Studies

Saudi Arabia

Skills

C AL
Expert
C AL
Expert
Open Source
Expert
Open Source
Expert
Hotel Contract Negotiation
Expert
Hotel Contract Negotiation
Expert
Front Office
Expert
Front Office
Expert
AL
Expert
AL
Expert
Leadership capabilities
Intermediate
Leadership capabilities
Intermediate
Computer/ Microsoft office
Expert
Computer/ Microsoft office
Expert
Front Office/Receptionist
Expert
Front Office/Receptionist
Expert
Technology background
Expert
Technology background
Expert
Typing speed in both languages
Expert
Typing speed in both languages
Expert
C AL
Expert
C AL
Expert
Open Source
Expert
Open Source
Expert
Hotel Contract Negotiation
Expert
Hotel Contract Negotiation
Expert
Front Office
Expert
Front Office
Expert
AL
Expert
AL
Expert
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
CONFLICT RESOLUTION
Intermediate
CONFLICT RESOLUTION
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
LEAD GENERATION
Intermediate
LEAD GENERATION
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MARKET RESEARCH
Intermediate
MARKET RESEARCH
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
SALES
Intermediate
SALES
Intermediate

Languages

Arabic
Expert
English
Expert

Training and Certifications

Certifications
Financial Statements Analysis
Aug 2020
English course 'Intermediate level 'A'
Jan 2012

Hobbies

  • Technology - Investments - Wight lifting - Esport.