Sr. Specialist Crisis Management; Business Continuity
DEWA
Total years of experience :22 years, 3 Months
Acting as a focal point between DEWA and external stakeholders in regards to Crisis Management and Business Continuity;
Review and operate all operations and administrative activities related to Crisis Management & Business Continuity;
Collaborating with all departments and divisions to ensure all divisional Crisis Management & Business Continuity Plans updated on time;
Conducting gap analysis and accordingly determine the crisis related risks; reflecting outcomes in the Crisis Management & Business Continuity Plans;
Participating and reviewing drill plans from the perspectives of Crisis Management preparedness;
Assessing in developing long term strategy objectives and KPIs;
Design Crisis Management & Business Continuity Training plan: workshops in-house and external, awareness presentations, etc.;
Work closely with HSE, Risk Management and Emergency Response departments;
Ensure compliance to International Standards and company’s objectives;
Successfully conduct Workshop with external stakeholder related to DEWA vital Crisis plan for Dubai
- Successfully designed emergency & crisis management program for BNP Plant;
- Developed the Crisis & Emergency Management (CEM) policy and governance model; produced CEM program specification and project plan;
- Conducted and subsequently updated risk assessment; developed testing of Crisis Management plans and procedures;
- Conducted Training and Awareness Exercises of CEM Program;
- Effectively defined and implemented CEM assessment metrics and benchmarking;
- Mentored business unit coordinators, have proven records of successful incident recovery;
- Monitored and maintained compliance; advised on Law applicable requirements; Standards and Regulation requirements (UAE & International Nuclear regulatory bodies requirements);
- Performed Audit on CEM Compliance; ensured CEM compliance with ENEC Operations & Enterprise Risk Management Specifications; Identified compliance vulnerabilities and risks; accordingly implemented Corrective Actions;
- Training & Mentoring: settled departmental performance objectives and individual targets; motivated staff with formal and informal feedback and appraisal; supported in Emiratization strategy; shared knowledge with fresh graduated UAE National new joiners;
- EHS Division, Corporate office
- Established procedures and guidelines for clients to ensure compliance with all regulations;
- Implemented and coordinated environmental reviews and approval programs;
- Evaluated and analyzed projects for environmental impacts and compliance with state, federal and organizational guidelines; presented information to department team with recommendations of requirements to minimize environmental impacts; developed compensatory mitigation plans;
- Conducted researches on the impacts to the environments; ensured engineering principals are in compliance with regulatory guidelines;
- Prepared and reviewed internal reports and graphic materials related to environmental regulations, requirements and permits;
- Responsibilities included reporting and audit of documentation in EHS Management System;
- Provided support to EHS Division and Business Continuity on Crisis Management plans and procedures for DOT;
- Directly involved in implementation of safety and security regulations and processes in the Seaports & Marine Transports;
- Participated in developing, reviewing and updating HSE procedures, safety inspections and safety audits;
- Developed and maintained emergency response procedures, have proven record of successfully reduced the risk to personnel, assets and company reputation;
- Monitored incidents & investigation processes and developed effective systems for DOT to improve the lessons learned process;
- Formulated strategic objectives and programs for the safety and security section;
Implemented awareness programmes and initiatives for Sea Ports and Marine Transportation Sectors;
- Provided support to Heads of Seaport and Marine Transportation Sections, including: Problem solving and resolution of commercial and technical issues;
- Main Responsibilities involved in Crisis and Incident Management;
- Daily responsibilities involved accident investigation, analysis and corrective action planning to reduce the risks related to natural disasters and oil spills inside and outside the maritime environment (mandatory to work in the United States with the Maritime Environmental Agency)
- Ensured Compliance with International, regional & national environmental regulations, permitted conditions and corporate policies;
- Conducted Investigation of marine oil & hazardous materials spills;
- Implemented response plans with action plan reports;
- Conducted safety/pollution control audits of facilities and operations;
- Developed contingency plans; Assisted in oil spill clean-ups and produced records for assessing penalties/compensation; Conducted investigations into accidents and environmental abuse for identification of root cause to provide preventive and corrective action; Coordinated with international, regional & national marine pollution agencies
- Involved in Navigation watch and shipboard operation at sea (LNG and oil tankers); Bridge Team management; Cargo and deck operation in-port (Dubai Dry Dock); Safety and Security; Voyage planning; Maritime safety (SOLAS)
- Monitored performance of safety and quality-related tasks by subordinates and peers;
- Initiated programs and activities to prevent non-conformance in safety and quality management system, business processes and project work;
- Identified and recorded non-conformance;
- Recommended, initiated or provided solutions through the Quality Management Representatives;
- Assisted the Quality Management Representative in verifying the implementation of proposed solutions;
- Produced records as required by Safety and Quality Management systems;
- Contributed to continual review and improvement of Safety and Quality Management systems;
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