Abdullah Adnan, Sales Supervisor

Abdullah Adnan

Sales Supervisor

chips store

Location
Kuwait
Education
Bachelor's degree, Business Administration
Experience
9 years, 1 Months

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Work Experience

Total years of experience :9 years, 1 Months

Sales Supervisor at chips store
  • Kuwait - Janub as Surrah
  • January 2023 to January 2024

•Understand customer needs and offer solutions and support
•Organize and coordinate sales representatives schedules
•Receive and report on all sales leads and items
•Supervise sales representatives and assistants
•Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics • Assist sales representatives and team to meet and exceed goals
• Communicates results of inventory reviews to manager; collaborates with manager to schedule future shipments

Social Media Specialist ( live chat agent ) at Stc Solutions
  • Kuwait
  • January 2019 to January 2023

• Communicate with customers through live chat
• Respond to answers and requests posed by customers of all nature
through online platforms
• Solve inquiries of clients via written communication merely
• Communicate effectively in a fast-paced
• Communicate in a clear and concise manner while also responding
with the right answers in limited interruption.
• Responding to customer inquiries quickly, directly, and concisely will
help with satisfaction ratings
• Helping multiple customers at the same time
• Recognizing written tone, asking for clarification, and acknowledging
frustrations to ensure that the customer feels supported and help
alleviate frustration.
• Asking direct questions in order to understand difficult situations
quickly and correctly
• Manage several conversations at once with best support possible to
customers.
• Provides concise information.

Marketing Advisor at EXPRESSION INSTITUTE
  • Kuwait - Al Asimah
  • January 2018 to January 2019

• Welcome and receive the institute trainee as well as the new customers
• Receive calls and interact with callers in order to explain our services and distinct work related to different training services.
• Responsible of each client file records as well as bills and receipts
• Handle daily trainees report and the income payments
• Assist and help with the weekly and monthly meeting
• ⁠Offer our products verbally through calls
• Apply a purchasing form by fax or email
• Prepare a data book for targeted customers
• Make deals and sign registration applications

Sales man at Zara - Azadea Group
  • Kuwait - Sabah as Salim
  • January 2016 to December 2018

• Meet Customers smiling
• Interacted with customers in a friendly way
• Understand Fashion and clothes brands as well as comparing
and contrasting competitive models
• Qualify clients by understanding their interests and requirements
• Figure out customer's needs by listening and asking questions • Report to the sales manager regarding reviews, analyses,
objectives, and planned activities
• Participates in sales meetings and training provided by the
dealership and manufacturers
• Review sales statistics and plan more effectively to improve
sales
• Effectively close sales and submit offer services
• Give advice to customers and help in solving any issues

NBK (NATIONAL BANK OF KUWAIT) Internship at National Bank Of Kuwait - Nbk
  • Kuwait - Al Asimah
  • January 2015 to December 2015

• Featured a mixture of theoretical and practical training
• Provided with invaluable knowledge on a variety of subjects
such as: Teamwork, creative thinking, the means of self-
expression and modern banking
• Had the chance to have greater exposure to daily banking work procedures
• Enhanced collaboration between team members by preparing meeting materials and taking clear notes ot distribute to stakeholders
• Completed major clerical tasks and worked closely with HR, RO and other departments to recognize how the process and work is done in NBK

Education

Bachelor's degree, Business Administration
  • at Arab Open University - Kuwait
  • January 2024

Bachelor o f Business Administration In Management, Expected graduation: Jun 2024 • GPA:2.5/ 4.0 Jun-2016 AL-EKHLASS HIGH SCHOOL • Degree in science

Specialties & Skills

Technology
Operators
LiveSite
Supervising
Sales or customer service Public Relations Teamwork Time Management Leadership Strong verbal communi

Social Profiles

Languages

English
Expert

Memberships

UCL
  • UCL Academy football player
  • September 2021

Hobbies

  • Martial Arts , football
    UCL football Academy Award , NBK Call center trainee HR , CEO, Call center, customer care, Trainee Certification improved by The Main CEO Managerial Department In the Firm