Associate Customer Support , retail sales
orange
Total years of experience :9 years, 2 Months
W Provide excellent levels of customer care, surpassing customer expectations at every opportunity. Identify customer needs and answer all related questions responding to queries regarding price, location, features and benefits of all products. Suggesting alternatives that sincerely align with customers’ needs to build trust. Follow Company procedures and processes to maintain the security of the stock, customer records and cash handling. Support the line Manager in all daily activities. Ensure that all customers’ orders are completed efficiently and on time. Ensure high levels of customer satisfaction through excellent sales service
Serving customers understanding the customer needs upselling for the customers Displaying items Making sure sales targets are met Stock control Budgeting Promoting products Getting feedback from customers Reacting to any changes in customer demand