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ABDULLAH AJLAN, Engineering & Quality Supervisor

ABDULLAH AJLAN

Engineering & Quality Supervisor

Zain

Location
Saudi Arabia - Jeddah
Education
Bachelor's degree, Communication engineering
Experience
18 years, 9 Months

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Work Experience

Total years of experience :18 years, 9 Months

Engineering & Quality Supervisor at Zain
  • Saudi Arabia - Jeddah
  • My current job since November 2012

Main Responsibilities:
 Taking care of the Quality of the Network in Zain SA to meet our customer’s satisfactions.
 Create proactive scenarios to avoid any surprise may happened to our customers and affect on Zain reputation.
 Make an audit for the network and keep it updated.
 Work closely with Operation, Planning, Solution and Customer Service to give the customer the best quality.
 Make sure that Zain KPIs working fine with high quality on daily basis.

Regional Operation Lead at Zain at Zain
  • Saudi Arabia - Jeddah
  • September 2007 to November 2012

Main Responsibilities:
 Providing the directory, supervisory, supporting and the delegation for Western
 Main interface to the customer” Zain NOC, Zain Marketing…”.
 Managing Core team consists of 6 of hard working Engineers and supervising them to achieve the company’s vision and target.
 Acting Core Operation Manager and actively involved in the management & technical tasks. Dealing & Balancing between tasks and people (tasks & people oriented)

Communication Engineer at Saudi Electricity Company
  • Other
  • September 2005 to September 2007

Main Responsibilities:
 Design Review
 Control and Monitoring of Telecommunication Project Activities.
 Preparing Daily Report, Weekly Report and Monthly Report.
 Supervision for Operation and Maintenance activities.
 Planning for the annual preventive maintenance of the communication equipments.

Education

Bachelor's degree, Communication engineering
  • at KAAU
  • June 2004

Specialties & Skills

good customer dealing
+Endorse 0
Talent Management Manager
+Endorse 0
Customer Service Department as a Filing and manage
+Endorse 0
MS Office i.e. Word Excel Power Point and Outlook
+Endorse 0
Word Excel Power Point Outlook
+Endorse 0
Word, Outlook, Excel and Power Point
+Endorse 0

Languages

Arabic
Expert
English
Intermediate

Memberships

SAUDI COUNCIL OF ENGINEERING
  • member
  • January 2009
THE GULF ENGINEERING UNION
  • member
  • January 2009

Training and Certifications

Certificate for attendance a training course on SELF MANAGEMENT (Certificate)
Date Attended:
March 2006
Valid Until:
March 2006
Certificate for attendance a training course on CREATIVE THINKING (Certificate)
Date Attended:
June 2006
Valid Until:
June 2006
Certificate for successfully pass a training course on FIBER OPTICS TRANSMISSION SYSTEMS (Certificate)
Date Attended:
February 2006
Valid Until:
February 2006
Certificate for successfully pass a training course on RTU560 BASIC COURSE (Certificate)
Date Attended:
August 2006
Valid Until:
August 2006
Certificate In recognition for my outstanding performance and contribution to success of Hajj 1430 (Certificate)
Date Attended:
November 2009
Valid Until:
December 2009
Shield In recognition for my outstanding performance and contribution to success of Hajj 1429 (Certificate)
Date Attended:
November 2008
Valid Until:
December 2008
SCADA WAN over SDH (Certificate)
Date Attended:
May 2006
Valid Until:
May 2006
Certificate In recognition for my outstanding performance and contribution to success of Hajj 1431 (Certificate)
Date Attended:
November 2010
Valid Until:
December 2010
Certificate for successfully pass a training course on FOX515 BASIC COURSE (Certificate)
Date Attended:
September 2006
Valid Until:
September 2006
Operation and Maintenance of Spectral Wave™ U-Node BBM/WBM, NMS INC-100 & DVM Plus from NEC (Certificate)
Date Attended:
June 2007
Valid Until:
June 2007
Certificate for successfully pass a training course on Shell Programming for System Administrators (Certificate)
Date Attended:
July 2009
Valid Until:
July 2009
Certificate for successfully pass a training course on 3G ATM (Certificate)
Date Attended:
March 2008
Valid Until:
March 2008