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ABDULLAH  AMRI , Lease Customer Care Executive

ABDULLAH AMRI

Lease Customer Care Executive·United International Transportation

Saudi Arabia

Bachelor's degree, English Language and Literature

Work experience

Total years of experience: 9 years, 10 months

Lease Customer Care Executive

March 2022 - August 2025

United International Transportation

Khobar, Saudi Arabia

March 2022 - August 2025

Managed 100+ monthly service requests with 95% on-time resolution; improved ERP data
accuracy reducing delays by 20%. Coordinated sales, warehouse, and logistics
operations; improved order processing efficiency by 15% and reduced order errors by 18%
using Oracle ERP. Processed 50+ daily ERP transactions;
supported inventory reconciliation and CRM-based follow-ups. Managed retail sales
operations and inventory tracking; consistently achieved monthly sales targets.

Company industry:
Motor Vehicle Passenger Transport
Job role:
Support Services

Sales Coordinator

January 2021 - January 2022

Saudi Abyat Building of Materials Co.

Khobar, Saudi Arabia

January 2021 - January 2022

• Coordinated between sales, logistics, and warehouse teams.
• Prepared daily and weekly sales reports.
• Utilized Oracle system for order tracking and invoicing.

Company industry:
Construction & Building
Job role:
Sales

Sales Associate

May 2018 - December 2020

Saudi Ceramics Co.

Jeddah, Saudi Arabia

May 2018 - December 2020

• Assisted clients in product selection based on needs.
• Processed sales using ERP systems.
• Collaborated with the warehouse team to ensure product availability.

Company industry:
Industrial Production
Job role:
Construction and Building

Sales Representative

July 2015 - January 2018

Ali bin Hamood Trading Co.

Aseer, Saudi Arabia

July 2015 - January 2018

• Handled retail sales operations and customer inquiries.
• Maintained accurate inventory and restocked shelves.
• Built positive relationships with customers to boost loyalty.

Company industry:
Retail & Wholesale
Job role:
Sales

Education

King Khalid University

May 2021

May 2021

Bachelor's degree, English Language and Literature

Saudi Arabia

GPA (point): 4.25 out of 5

GPA (point): 4.25 out of 5

Skills

Work Planning
Expert
Work Planning
Expert
B2B
Expert
B2B
Expert
Team Player
Expert
Team Player
Expert
Time Management
Expert
Time Management
Expert
SAP ERP
Expert
SAP ERP
Expert
Microsoft Office
Expert
Microsoft Office
Expert
AML & KYC
Intermediate
AML & KYC
Intermediate
SAP CRM
Expert
SAP CRM
Expert
SAP GUI
Expert
SAP GUI
Expert
Oracle
Expert
Oracle
Expert
Negotiation
Expert
Negotiation
Expert
Problem Solving
Expert
Problem Solving
Expert
Microsoft PowerPoint
Expert
Microsoft PowerPoint
Expert
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
LOGISTICS
Expert
LOGISTICS
Expert
ORACLE APPLICATIONS
Expert
ORACLE APPLICATIONS
Expert
ORDER MANAGEMENT
Intermediate
ORDER MANAGEMENT
Intermediate
ORGANIZATIONAL AWARENESS
Intermediate
ORGANIZATIONAL AWARENESS
Intermediate
SALES
Expert
SALES
Expert
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
INVENTORY MONITORING
Intermediate
INVENTORY MONITORING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
SALES SUPPORT
Intermediate
SALES SUPPORT
Intermediate
SAP APPLICATIONS
Intermediate
SAP APPLICATIONS
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
WORKFLOW MANAGEMENT
Intermediate
WORKFLOW MANAGEMENT
Intermediate
Procurement
Expert
Procurement
Expert
Marketing
Expert
Marketing
Expert
Management
Expert
Management
Expert
Work Planning
Expert
Work Planning
Expert
B2B
Expert
B2B
Expert
Team Player
Expert
Team Player
Expert
Time Management
Expert
Time Management
Expert

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
Microsoft Office Certification
AML & KYC Compliance Certification.
Advanced Microsoft Office

Training
Computer Club
Abdullah bin Masoud high school
Jan 2013

Hobbies and interests

sports
music