Operations Manager
Saudi Systems Corporation
Total years of experience :20 years, 4 Months
▫ Appointed to lead the Network Operations Center “NOC” team within the Ministry of Foreign Affairs at both Riyadh and Jeddah
▫ Successfully managed the commissioning and integrating of many new sites in MOFA global network
▫ Mitigating operational associated risks in the network and ensuring that Plan B is in place.
▫ Proactively coordinating with Saudi Embassies and Consulates across the world to facilitate overall maintenance operations
▫ Addressing operational challenges and taking required actions by collaborating with the Global Project team
▫ Managing the Global VSAT Network Operations, and the Global Maintenance Activities
▫ Generating periodic reports
▫ Responsible for Project Resources Management and Control
▫ Conducting technical training for POCs (Person of Contact) in all embassies and consulates to ensure they can assist in the required activities at their respective sites.
▫ Ensuring Service Level Agreements “SLA” are met by following up with maintenance teams
Handled and led the daily operation activities of the VSAT Hub Master and Remote Nodes
Managed corrective and preventive maintenance of the Network Operations Center “NOC”
Assisting remote VSAT network users by providing remote service support
Monitoring remote VSAT stations’ stability and proactively responding to any detected network irregularities
Managed several technical projects to enhance VSAT global network
Worked as communication technician in Ministry of Interior in Riyadh, Saudi Arabia
The key activities and tasks involved the following:
Maintaining IMTS and VHF Dispatch System Comprising of switching Equipments, Digital Multiplexers, Digital Microwave Radios, VHF Transmitters and Receivers of both Base Station and Mobiles, Digital Voice Privacy Devices and Alarm Reporting systems.
Control and Maintenance of Different Sites Location through IMTS Terminal.
All the basic task Associated with the creation of Subscriber record, Editing of Subscriber information of data base using Terminal VDT screen.
Telecommunication Technology