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تم إلغاء حظر المستخدم بنجاح
عبد الله حسن عبدالله اللواتي, HR Manager

عبد الله حسن عبدالله اللواتي

HR Manager·Tilal Development Company

عمان

ماجستير, MBA

الخبرة العملية

مجموع سنوات الخبرة: 12 سنوات, 9 أشهر

HR Manager

مارس 2024 - حتى الآن

Tilal Development Company

مسقط، عمان

مارس 2024 - حتى الآن

 Developing an HR manual to standardize policies and ensure legal compliance, enhancing organizational clarity.
 Creating job descriptions and KPIs to align roles with company goals and improve performance measurement.
 Resolving HR department issues by streamlining processes and enhancing communication, boosting efficiency and satisfaction.
 Leading ERP system development by defining requirements with developers, facilitating digital transformation in HR and admin operations.

مجال الشركة:
العقارات
الدور الوظيفي:
الموارد البشرية والتوظيف

Country HR & Admin Manager

أكتوبر 2017 - مارس 2024

Sixpence Consulting

مسقط، عمان

أكتوبر 2017 - مارس 2024

 Spearheaded the day-to-day operations of an HR team of 2 people, and partnered with C-level leadership in Oman and Bahrain headquarters to allocate HR budgets and develop innovative people & culture initiatives
 Relied on by management teams to advise on matters including organization design, HR policy development, employee engagement and retention tactics, and long-term learning & development (L&D) strategies
 Monitored external labour regulations and laws to propose changes to existing HR structures, practices, and compensation design; completed regular audits to bridge gaps in policies or procedures
 Shaped talent strategy and programs from ground-up, working with cross-functional leaders to understand skill and knowledge gaps, and conceive training and development programs aligned with business strategy
 Elicited manager and employee feedback to inform workforce planning and talent management solutions, advocate for the voice of employees at leadership meetings, and improve management-staff relations
 Mediated complex employee disputes and disciplinary actions by undertaking thorough investigations, interviewing and collecting evidence, and recommending solutions that minimized reputational and legal risk
 Implemented KPI dashboards, scorecards and other reporting tools to track HR analytics, extract trends relating to turnover and job satisfaction, and measure the impact of L&D programs
 Highlights:
 Sourced and recruited 25+ new sales employees based on stringent hiring criteria set by department managers
 Provided leadership of end-to-end employee lifecycles from sourcing and recruitment to onboarding, training and promotions to facilitate employee growth of 25% over 5 years with annual retention of 70%
 Led administrative coverage of key accounts in Oman including Samsung, Ericsson, Huawei, and beIN, and scoped out cost reduction opportunities to reduce administrative costs by 40%

مجال الشركة:
الاستعانة بالمصادر الخارجية للعمليات التجارية
الدور الوظيفي:
الموارد البشرية والتوظيف

Admin, HR and Finance Officer

نوفمبر 2015 - يونيو 2017

Cloud Smart LearningLLC

مسقط، عمان

نوفمبر 2015 - يونيو 2017

 Partnered with senior leadership teams to plan and execute talent acquisition, succession planning, leadership development, and other people-focused strategies with a view to attracting and retaining best-in-class talent
 Piloted training and development programs as part of new hire orientations, taking ownership of curriculum development, instructional design, and delivery to facilitate high-quality onboarding experiences
 Established and maintained relationships with global accreditation bodies including CIM and ILM to remain updated with industry-standard certifications and upskill employee capabilities
 Steered the rewards and retention strategy to benchmark compensation packages to competitors, align them with performance, and track engagement, turnover and productivity metrics to course-correct as required
 Enriched change management cycles through revamped processes on collaboration and knowledge sharing, as well as templates on change communications and training
 Highlights:
 Shortened turnaround times for recruitment by 20% and improved retention rates by supporting the writing of accurate job descriptions, as well as training hiring managers on how to attract higher quality candidates
 Recruited 10+ people into the business in 2.5 years while maintaining budget compliance

مجال الشركة:
التعليم المهني
الدور الوظيفي:
الموارد البشرية والتوظيف

HR & Finance Officer

نوفمبر 2015 - يونيو 2017

Cloud Smart Learning (CSL)

مسقط، عمان

نوفمبر 2015 - يونيو 2017

• Partnered with senior leadership teams to plan and execute talent acquisition, succession planning, leadership development, and other people-focused strategies with a view to attracting and retaining best-in-class talent
• Piloted training and development programs as part of new hire orientations, taking ownership of curriculum development, instructional design, and delivery to facilitate high-quality onboarding experiences
• Established and maintained relationships with global accreditation bodies including CIM and ILM to remain updated with industry-standard certifications and upskill employee capabilities
• Steered the rewards and retention strategy to benchmark compensation packages to competitors, align them with performance, and track engagement, turnover and productivity metrics to course-correct as required
• Enriched change management cycles through revamped processes on collaboration and knowledge sharing, as well as templates on change communications and training
• Highlights:
• Shortened turnaround times for recruitment by 20% and improved retention rates by supporting the writing of accurate job descriptions, as well as training hiring managers on how to attract higher quality candidates
• Recruited 10+ people into the business in 2.5 years while maintaining budget compliance

مجال الشركة:
خدمات تكنولوجيا المعلومات

HR

أبريل 2012 - يناير 2014

Al Hassan Group

مسقط، عمان

أبريل 2012 - يناير 2014

 Reported directly to the Managing Director of the firm with accountabilities for managing a 5M Omani Rials real estate portfolio including all aspects of purchasing, selling, and leasing
 Evaluated capital investments and preventative maintenance proposals to prioritize value-add growth initiatives, and developed high-quality business cases to support stronger capital allocation
 Highlights: Boosted profits by 10% year-on-year

مجال الشركة:
الاستشارات الهندسية العامة
الدور الوظيفي:
الموارد البشرية والتوظيف

Sr. Asst. HR and Admin

أبريل 2012 - يناير 2014

Al-Hassan Group of Companies

مسقط، عمان

أبريل 2012 - يناير 2014

• Reported directly to the Managing Director of the firm with accountabilities for managing a 5M Omani Rials real estate portfolio including all aspects of purchasing, selling, and leasing
• Evaluated capital investments and preventative maintenance proposals to prioritize value-add growth initiatives, and developed high-quality business cases to support stronger capital allocation
• Highlights: Boosted profits by 10% year-on-year

مجال الشركة:
الاستشارات الهندسية العامة

Call Center

أكتوبر 2011 - مارس 2012

Qatar Airways

مسقط، عمان

أكتوبر 2011 - مارس 2012

 Served as the primary point of contact for inbound customer calls over phone to book or change flights, make reservation amendments, and answer customer queries while upholding service excellence
 Remained professional and diplomatic over hundreds of interactions daily, and applied exceptional conflict resolution skills to appease dissatisfied clients

مجال الشركة:
شركات الطيران
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

التعليم

Sultan Qaboos University

يناير 2024

يناير 2024

ماجستير، MBA

عمان

MAJAN COLLEGE

يونيو 2019

يونيو 2019

بكالوريوس، B.A Business Administration Accounting Pathway

عمان

Skills

Staff Retention
Expert
Staff Retention
Expert
Employment Law
Expert
Employment Law
Expert
Recruitment
Expert
Recruitment
Expert
Talent Management
Expert
Talent Management
Expert
HR Strategy
Expert
HR Strategy
Expert
LEADERSHIP
Expert
LEADERSHIP
Expert
PLANNING
Expert
PLANNING
Expert
POLICY DEVELOPMENT
Expert
POLICY DEVELOPMENT
Expert
COST REDUCTION
Expert
COST REDUCTION
Expert
CONSULTING
Expert
CONSULTING
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
EMPLOYEE ENGAGEMENT
Expert
EMPLOYEE ENGAGEMENT
Expert
OPERATIONS
Expert
OPERATIONS
Expert
ONBOARDING
Expert
ONBOARDING
Expert
REDUCTION (COMPLEXITY)
Expert
REDUCTION (COMPLEXITY)
Expert
Negotiations
Expert
Negotiations
Expert
ACCOUNTANCY
Expert
ACCOUNTANCY
Expert
ADMINISTRATION
Expert
ADMINISTRATION
Expert
BUSINESS ADMINISTRATION
Expert
BUSINESS ADMINISTRATION
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
Recruiting
Expert
Recruiting
Expert
Employee Retention
Expert
Employee Retention
Expert
Staff Retention
Expert
Staff Retention
Expert
Employment Law
Expert
Employment Law
Expert
Recruitment
Expert
Recruitment
Expert
Talent Management
Expert
Talent Management
Expert
HR Strategy
Expert
HR Strategy
Expert

اللغات

العربية

متمرّس

الانجليزية

متمرّس

الأوردو

متوسط

التدريب و الشهادات

التدريب
ETIMAD
Royal Academy For Managemnt
Dec 2020

الهوايات والاهتمامات

Swimming, Reading and Cooking